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Meet & Greet Volunteer

3 months ago

Carlisle, Cumbria, United Kingdom North Cumbria Integrated Care NHS Foundation Trust Full time

Job summary

We are looking for new Meet & Greet Volunteers to join our team in various locations

Our Meet & Greet Volunteers are based at the entrance to the Hospitals to help visitors, patients and relatives to feel welcome and to help them navigate their way around the hospital. They are also on hand to answer questions, have a chat or take belongings up to patients on wards which are closed to visitors.

Must be 18y or older to apply

Would you like to join our team?

This might be the role for you if:

You have the ability to communication with all groups of people Friendly, caring and approachable personality Helpful, have patience and have an accommodating manner Sensitive, compassionate and tactful nature Able to work on own or part of a team Can provide one morning or afternoon per week

Main duties of the job

Carrying bags of clothing / item to the identified ward Carrying bags of dirty clothing from the identified ward to the relative Communicating with relatives Communicating with ward staff / security staff / Mitie staff Offering advice and directions Accompanying patients and visitors to wards or departments Building up a rapport with patients and visitors Locating wheel chairs if required Befriending Patients As necessary, you may be asked to direct patients and staff to the hand sanitizers, and ask anyone who does not have a mask to use one of the masks provided by the Trust

About us

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.

Being a clinically led organisation Quality and safety at the heart A positive patient experience every time A great place to work Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Job description

Job responsibilities

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.