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Application Support Analyst SQL

3 months ago

London, Greater London, United Kingdom Workingmums Full time

Our business is a global leader in environmental and advisory solutions; we are actively seeking an experienced Application Support Analyst for our Global IT Business Systems Team.

With your technical knowledge and customer-first mindset, you'll offer top-tier assistance, enhancing user experience and system capabilities.
By working with diverse units, you'll drive enhancement efforts, ensuring the software environment's stability, efficiency, and regulatory adherence.
SLR are global leaders in environmental and advisory solutions helping our clients achieve their sustainability goals. We are a consultancy with over 3000+ employees across 6 regions – including over 1000 staff across Europe. providing a collaborative and supportive environment for professional development.

Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance, critical illness cover and a structured career framework with regular reviews offering outstanding opportunities for progression.

Alongside 25 day's annual leave, SLR offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, and our family friendly policies help balance the needs of professional and family life.

Within a matrix-managed environment, you will have global duties within a small team who look after all aspects of Application Support for our critical business systems:
Application Support, Collaboration and Teamwork:
Play a pivotal role within the Global IT Team, providing global assistance to business users for critical systemsoOrganise regular training sessions, enhancing team knowledge of current and upcoming tech trends
Implement a structured feedback system post-training to refine and adapt content to our team's evolving needs
Identify individual strengths and growth areas among users, offering tailored assistance and training sessions that cater to each user's unique needs

Harness your technical abilities and in-depth business process understanding to emerge as a Subject Matter Expert (SME) in core systems such as Risk Management, Finance and Project ERP, HR, and Training platforms

  • Utilise technical expertise in SQL databases, relational database reporting, and workflow tools like SharePoint to manage and optimise data and processes
  • Extensive expertise overseeing end-user Application Support for critical business systems, specifically within finance, HR, and risk management domains
Proficiency in areas such as configuration management, identity and access management, active directory, collaboration platforms, and other M365-based services such as Power Automate, SharePoint and Teams
Mastery of data analysis using tools like Excel and an advanced skill set in Microsoft SQL development

Diversity, Equity, and Inclusion at SLR

Through our Regional DE&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all individuals regardless of their background can thrive.

LGBTQ+ people, ethic minority groups, women, and individuals with visible or invisible disabilities, including those who are neurodivergent.

As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR.