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11.59 Ph Key Holder- 16 Hours
2 weeks ago
Job description
To provide exceptional customer service and play your part in achieving store targets.
You'll support the store management team with all aspects of day-to-day store operations and as a key holder you would lead the store in the absence of the Store Management team.
Customer- Create a relaxed, friendly, welcoming customer focussed environment
- Offer excellent product knowledge and recommendations to our customers
- Encourage our customers to explore our product range to ensure they purchase the perfect product for them
- Comply with all Food Safety and Health and Safety legislation
- To be aware of, and achieve, your sales targets
- Encourage your colleagues to achieve their own and store sales targets
- Follow company policy and in store procedures
- Confident in the use of all till operations
- Responsibility for completion of your daily activities which includes:
- Customer service & sales
- Front and backofhouse cleaning
- Unpacking deliveries and stock management
- Depositing cash at the bank
- Reading and actioning handover notes and other communications and updating colleagues as appropriate
- To follow store opening and closing procedures including
- adhering to cash management processes.
Product
- Responsible for ensuring that you acquire and maintain excellent product knowledge
- Offer customers the opportunity to taste and sample our products
- Build good working relationships with your colleagues
- Be able to demonstrate successful team work
- Able to use initiative and be willing, occasionally, to lone trade
- Be able to engage our customers in product conversations
- Previous experience in a customer facing role
- Previous experience as a keyholder, carrying out open/close procedures.
- Commitment to ongoing development
Additional information
Job Reference:
CHE03283
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