Payroll Support Consultant

6 days ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cintra HR & Payroll Services Full time

Description:


Cintra is a fast paced, fast growing company and our award winning software provides payroll solutions for over 1000 clients.

If you're passionate about payroll and want to join a dynamic team of experienced professionals, look no further.

We are looking for a resourceful, dynamic individual to join our Support Department. Part of a busy team, the Payroll Support Consultant role involves providing solutions to software related queries.

You must be able to deliver an excellent customer experience, cope under pressure, have superb communication at all levels and the enthusiasm to learn new skills.

If this sounds like the next step in your career,

we want to hear from you


You can find our modern offices situated within Hoults Yard on the edge of the Ouseburn Valley with its flourishing creative networks, abundant local heritage and lively social scene.

Hoults Yard is a vibrant community which includes quirky cafés, leisure facilities and other local businesses.

Key Responsibilities:

Your responsibilities will include:

  • Providing high quality 1st line support services to customers and departmental colleagues
  • Clearly communicating progress issues and risks to the appropriate stakeholders
  • Retaining ownership of risks and issues, escalating where necessary
  • Maintaining an uptodate knowledge of company products, services, methodologies, policies, procedures and clients
  • Attending training courses to develop relevant knowledge and skills
  • Keeping uptodate with payroll and HR policies and legislation by reading relevant literature, HMRC bulletins and internet research
  • Identifying additional commercial opportunities and communicating to the appropriate level
  • Corresponding with clients in a professional and friendly manner
  • Accurately maintaining the company CRM system
  • Creating and maintaining client relationships
  • Contributing to product enhancement using CRMS
  • Attending and participating in meetings and project activities
  • Complying with published security policies that are applicable to the role and related activities

Skills Knowledge and Expertise:

  • Excellent written and oral communication across all levels; including with clients, colleagues and management
  • Excellent understanding of payroll and HR legislation with associated calculations
  • Ability to work and stay calm under pressure
  • Ability to respond enthusiastically to client enquiries
  • Excellent numerical skills
  • High level of accuracy and attention to detail
  • IT literate, including a good working knowledge of Microsoft Word and Excel
  • Ability to maintain and foster close working relationships with clients
  • Logical thinking and problemsolving skills
  • Organised and methodical
  • Able to meet strict deadlines
  • Honesty and respect for confidential information
  • Ability to work well as a team

What's in it for me?:

At Cintra we know our employees are our biggest asset and an investment in them is an investment into the company

As standard we offer:

  • Competitive salary + bonus
  • Holiday entitlement of 25 days plus bank holidays (pro rata part time)
  • Company paid sick leave (after qualifying period)
  • Hybrid and flexible working arrangements (after qualifying period and by agreement)
  • Employee Assistance Programme providing a confidential support network offering expert advice and compassionate guidance 24/
  • Company paid Health Cash Plan providing cover for everyday healthcare costs including dental treatment and eye tests (taxable benefit)
  • Cycle to Work scheme offering considerable tax savings and spreading the cost of bike purchase over 12 months (after probation)
  • Interest free Travel Loan scheme (after probation)
  • Subsidised Parking Permit at Hoults Yard
  • Paid leave for Reserve Forces Duties
  • Generous employee referral scheme
  • Employee of the month scheme
  • Annual office party
  • Company supplied breakfast options, Nespresso coffee & tea


In addition to the above, we strategically invest in our employees giving our workforce the learning opportunities they need to keep moving forwards in their careers.

We offer continuous employee training to keep knowledge fresh, skills sharp and develop confidence.

About PSSG:


Formed in 2019, PSSG specialises in providing software and outsourcing solutions for HR, Payroll and Business Support in the UK and International markets.

Payroll pays people what they are due, accurately and on time and forms the base of all employee/employer relationships.

HR supports, trains and develops people, to allow businesses to get the best from their people and maintain a happy working environment.

  • Senior Payroll Support Consultant

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cintra HR & Payroll Services Full time

    Description:Cintra is a fast paced, fast growing company and our award winning software provides payroll solutions for over 1000 clients. If you're passionate about payroll and want to join a dynamic team of experienced professionals, look no further.We are looking for a resourceful, dynamic individual to join our Support Department. Part of a busy team, the...

  • Apprentice Payroll Administrator

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cintra HR & Payroll Services Full time

    Description:Are you looking to kickstart a career in Payroll? Perhaps you are looking to expand on your experience and gain a work based qualification. Why not join us at Cintra as an apprentice, where you will make a difference by playing an important part in supporting the delivery of a high quality payroll and pensions service.We offer a full programme of...

  • Payroll Advisor

    7 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Curo Services Full time £26,000 - £28,000

    Job Title - Payroll Advisor Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - GBP26 - 28K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex...

  • Payroll Officer

    7 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Office Angles UK Full time

    Job Title: Payroll Officer Location: Newcastle (nearby areas Byker & Heaton) Benefits & Perks: Competitive Base Salary between £28,000 and £32,00025 days Holiday Allowance, plus bank holidays and an additional birthday holiday too Potential performance related bonus (up to 4% of your salary) Buy or Sell 5 Holidays per year (subject to eligibility)...

  • Payroll Officer

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Office Angels Full time

    Job Title: Payroll Officer Location: Newcastle (nearby areas Byker & Heaton) Benefits & Perks: �? Competitive Base Salary between £28,000 and £32,000 �? 25 days Holiday Allowance, plus bank holidays and an additional birthday holiday too �? Potential performance related bonus (up to 4% of your salary) �? Buy or Sell 5 Holidays per year (subject to...

  • Payroll Advisor

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Arup Full time

    Joining ArupArup's purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.Arup is a multi–disciplinary firm of designers, planners, engineers, consultants and technical specialists, working across every aspect of today's built environment.As a wholly independent organisation, we are owned...

  • Payroll Administrator

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Frank Recruitment Group Full time

    Payroll AdministratorNewcastle Upon Tyne Tenth Revolution Group have a fantastic opportunity for a Payroll Administrator to join our Central Services team at our global HQ in Newcastle You will play an integral part of our Business Support back office function, responsible for processing contractor payroll. _Our offices are located within short distance of...

  • Payroll Administrator

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom XPS Pensions Group Full time

    Contractual hours36.25BasisFull timeJob category/type XPS AdministrationDate posted12/06/2024Job referenceREQ002392Pensions Administrator:NewcastleHybridFull TimePermanentXPS Pensions Group is a multi-award winning and leading independent pensions consulting and administration business. At XPS, our vision is to create a vibrant place to work where difference...

  • Payroll Administrator

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

    The post holder supports a comprehensive and efficient payroll and pension service in a confidential and professional manner. Duties included administering the NHS Pension Scheme at local level, calculating and processing expenses for LET employees working with the Payroll Expenses Clerk and supporting the Payroll Officers with payroll processing.The post...

  • Payroll Senior

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Bryony Gibson Consulting Full time

    Delighted to be working with a successful independant accounting practice in Newcastle as they look to welcome a Payroll Senior to their growing payroll team.Joining a well established payroll team who deliver payroll processing services to a number of clients across the UK you will have your own portfolio of clients with responsibility for weekly and...

  • Payroll Administrator

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Blue Arrow Full time

    We're recruiting for a Payroll Administrator for a client of ours based in Newcastle city centre. We have 1 temporary contract for - 6 months (with possible extension)37 hours per week (Monday - Friday, 8:30am start) £ £16.03 per hour + holiday pay. This role is NOT open to students due to the shift pattern.This role is hybrid but some weeks you may be...

  • Senior Payroll Administrator

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom XPS Pensions Group Full time

    Senior Payroll AdministratorNewcastleFull-time (Hybrid)PermanentXPS are now looking to recruit an experienced Senior Payroll Administrator to join our Payroll department in our vibrant Newcastle office.XPS is an award-winning Pensions Consultancy with over 1800 staff in 18 locations across the UK and our business continues to experience rapid growth. We...

  • Payroll Specialist

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Leica Biosystems Full time

    Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence.Our associates know...

  • Payroll Administrator

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kenton Black Ltd Full time

    Company Details And Job Overview:Kenton Black Finance are proud to represent an expanding professional company in the Newcastle area area who are now seeking to appoint an experienced Payroll Administrator to process and assist with the operations of full end to end client payrolls via Payrite.Key Benefits/Rewards On Offer: Salary: to c£28,500 doe Pension...

  • Payroll Specialist

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Danaher Full time

    Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence.Our associates know...

  • Emea Payroll Specialist

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Xplor Full time

    Company DescriptionAt Xplor, we help businesses thrive by making life simple for daily activities with a recurring nature. We do that by offering smart software, payments, and commerce-enabling solutions across five "everyday life" verticals: Health and Fitness, Education, Boutique Wellness, Field Services and Personal Services.Job Description About the...

  • Payroll Clerk

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full time

    Company description:We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.Job description:The RoleAre you an experienced,...

  • Payroll Clerk

    1 week ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full time

    Company description:We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.Job description:The RoleAre you an experienced,...

  • Processing Services Administrator

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Payroll Software & Services Group Full time

    Description:Cintra, part of PSSG, is a fast paced, fast growing company and our award winning software provides payroll solutions for over 1000 clients. If you're passionate about payroll and want to join a dynamic team of experienced professionals, look no further.We are looking for a Processing Services Administrator to join our team. If you have excellent...

  • Processing Services Administrator

    6 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Payroll Software & Services Group Full time

    Description:Cintra, part of PSSG, is a fast paced, fast growing company and our award winning software provides payroll solutions for over 1000 clients. If you're passionate about payroll and want to join a dynamic team of experienced professionals, look no further.We are looking for a Processing Services Administrator to join our team. If you have excellent...