Servicenow Build Analyst
7 days ago
Role:
ServiceNow Build Analyst
Contract - 6 Months with view to extend to 1 year
Start Date:
Dec / Jan
Location:
Sunbury - hybrid - onsite up to 2 days a week
Inside IR35
Role Description:
Responsibilities include:
Quality assurance of Functional Specifications before they are passed to the Technical Development Team;
Ensure quality of build and issue resolution;
Review of the Technical Specifications when created, coordination of all aspects of complex build objects like interfaces and complex BW reports;
Assistance in execution and troubleshooting of complex build objects during troubleshooting or testing activities, and assistance to the Technical Development team during the build and unit/string testing concepts.
Essential Skills & Experience:
DevOps experience is a must
Looking for an experienced business analyst with ServiceNow IT Business Management / Strategic Portfolio Management deployment experience
The role in the project includes:
Understanding the as-is portfolio management and optimization process for the digital organisation, and helping to design/inform the to-be process
Leading fit/gap sessions/workshops with user groups to discover gaps, opportunities and support the prioritisation with Product Owner
Writing user stories with acceptance criteria, and able to perform testing on behalf of the users
Writing user testing scenarios and lead UAT
Working closely with development and design team in end to end delivery of a user feature/story
Understanding of data structure, data mapping and working on data migration and validation across into ServiceNow from legacy systems
Support user training, cutover and go-live
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