IT Coordinator
We have a fantastic opportunity for an IT Co-ordinator to join our team, based in Kidderminster. This is a new standalone role that will be co-ordinating all IT activity across our 6 offices.

The role:

• Provide direct and timely support to colleagues on trouble shooting problems, take ownership of user problems, proactive in resolving issues.
• Coordinate and liaise with external IT provider on all IT related matters including data, wireless communications, mobile technology, telephony, security, and computer hardware and software.
• Coordinate and liaise with external support provider for maintenance equipment laptops, PCs, scanners, printers, portable displays, projectors to ensure that these are functioning and available to users.
• Assist in keeping all IT equipment in offices working at optimal level.
• Assist in maintaining information security through employee education.
• Advise on IT needs (IT equipment, networking, connectivity, etc.) and manage procurement of IT assets.
• Maintain mobile phone contracts and upgrades.
• Develop, implement, and manage appropriate IT policies and procedures.
• Assist in budget planning and monitoring, ensuring efficient resource allocation.
• Assist in documenting and testing all installations or alternations to hardware or software, ensuring that the inventory is current, and all IT documentation is correct.
• Coordinate with external IT support teams, manage contract and service level agreement.

About you

• Proven IT background in a similar role
• Certification CompTIAA+ preferred
• Able to work on your own initiative.
• Proactive and organised with strong admin skills.
• Strong communication and interpersonal skills
• IT Literate, proficient in Microsoft Office software
• Have a UK driving license and car (travel expenses paid)

About mfg
mfg is a leading regional law firm with offices across Worcestershire, Shropshire, and Birmingham. We're award winning, dynamic, and forward-thinking with a modern outlook yet traditional backbone, tracing our roots back to 1556.

Our well-established, secure client-base come to rely on us through a range of 'full service' disciplines spanning corporate/commercial to private client.

With over 220 partners and staff, we're a good size to make a difference. Click here The law firm for life - mfg Solicitors - to see more.

Why join us?
At the core lies the firm's values, 'one team' ethos and supportive culture. We offer a rewarding career of quality work and a fantastic environment in which people grow.

You'll get:

• Market rate competitive salary
• 22 days' holiday per year (plus three days at Christmas) rising to 25 days after 5 years' service plus Bank Holidays
• Healthcare provision
• Life Insurance benefit
• Employee Assistance programme and wellbeing services

- mfg are committed to providing a healthy work/life balance - 35 hour working week.

• Committed to inclusion, we aim to employ a diverse section of the community whilst our work for good causes continues to flourish.

Job Types:
Full-time, Permanent

Benefits:

• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Life insurance

Schedule:

• Monday to Friday

Work Location:
In person

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