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Customer Care Service Technician

3 months ago

Tadworth, Surrey, United Kingdom People Source Consulting Full time £27,000 - £33,000

Job Description Role:
Returns and customer support Technician

This is an exciting opportunity within our customer technical support team to join our journey to drive sustainable use of the world's natural resources, you don't need to investigate any technical issues but you must have a technical awareness with strong communication skills.

The returned products will be a mix of our leading-edge remote telemetry sensors and loggers and other ancillary parts. The role will work across Product Management, Engineering and Operational teams to provide world-class support to our customers.

Test and identify any faults and provide feedback to business to improve quality
Ensure compliance to relevant policies, procedures, statutory, regulatory requirements
WEEE recycling and Lithium battery recycling in accordance with statutory, regulatory and company processes or requirements

Relevant technical qualification in an engineering discipline, (preferably electronic engineering or computer science).
Personal Qualities

Fluency in English is essential - oral and written