Project Business Coordinator

3 weeks ago

London, Greater London, United Kingdom dnata Catering UK Full time

Discover dnata Catering:

Elevating In-Flight Dining dnata Catering is a premier provider of in-flight catering and retail services, renowned for delivering exceptional culinary experiences to airlines across the globe.

As part of the dnata Group, a leading global air services provider, dnata Catering operates at 18 airports in the UK, serving 38 airlines with a dedicated team of over 3,000 professionals.

Change Management is critical to the success of any deployment; this role will lead the Change Management strategy for Workday HRIS implementation and adoption.

You will be required to work closely with provider to drive project delivery to time, cost, quality, and scope targets.

Establish training and communication plans to address change impacts.

This role is accountable for managing project resources, 3rd party interactions and external dependencies as well as work with Executive Sponsor and SteerCo to remove internal barriers to success.

Lead Change Management strategy for Workday HRIS implementation
Work with provider to develop and maintain detailed project plan with responsible owners and due dates
Ensure required business resource is identified and available for project activities including data validation, end-user testing and training
Define end-user training requirements and training plan for impacted colleagues at all locations across the organisation
Work with Workstream Leads (WSL) and Subject Matter Experts (SMEs) to provide required functional configuration parameters in prescribed format to provider
Work with WSLs to optimise processes in order to utilise Workday's standard business processes and minimize customisation
Work with business analyst to capture key variations from current state to future state and ensure 'to-be' processes are well defined and documented
Identify training needs and develop training plans to support colleagues to transition to new ways of working
In conjunction with SMEs conduct audit of functionality already deployed vs Workdays delivered functionality and identify any customisation
Identify business specific requirements and as necessary manage the Change Control Process with the provider for changes to scope, timeline or requirements
Manage weekly internal project meeting – prepare status report, capture actions, risks and issues
Run monthly project steering committee meeting and provide input to monthly change board
Manage risks and issues log and escalation process to appropriate level as required

Own the plan for Go-Live of new modules, work with provider to develop deployment plan for system and all associated business activity including communication and training plan for hourly paid staff.

Professional qualifications in project and / or programme management
Project / programme management experience for a minimum of five years
HRIS deployment expertise
Competency in utilising project management software tools and methodologies
Proven experience of significant HRIS project delivery, to demonstrate a credible track record.
Thorough understanding of project management techniques and methodologies
Experience and successful track record in stakeholder engagement and management, with proven ability to manage relationships with a diverse range of stakeholders
Knowledge and experience of budget development, management and evaluation
Ability to navigate senior stakeholder relationships
Excellent knowledge of MS Office and of project management software
Experience of using Smartsheets as a project management tool
Experience of deployment of Workday HRIS

Upholding honesty and transparency in all business dealings, dnata Catering UK fosters trust and reliability with customers, partners, and employees.

These values are integral to their mission of providing high-quality, innovative, and sustainable catering and retail services to airlines across the UK

Culinary Excellence :

With a passion for innovation and quality, dnata Catering creates mouth-watering meals that cater to diverse palates, enhancing the passenger experience.

This includes reducing food waste, sourcing eco-friendly packaging, and implementing energy-efficient processes.
# From state-of-the-art kitchens to advanced logistics, they ensure efficient and high-quality service delivery.
# Global Reach, Local Expertise : With operations in 35 countries, dnata Catering combines global best practices with local insights to provide tailored culinary solutions that meet the highest international standards.


Our executive chefs inspire the next generation of leaders in our business, whilst ensuring we deliver product across every class that exceeds our customers' expectations.

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