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Front of House
3 months ago
As a Front of House (FOH) team member, you will play a vital role in ensuring our guests have a comfortable and enjoyable stay.
Responsibilities:
Greeting guests upon arrival and providing excellent customer service throughout their stay
Handling reservations and assisting with check-in and check-out processes
Responding to guest inquiries and resolving any issues or concerns
Collaborating with other hotel staff to ensure a smooth and efficient operation
Participating in in-house training programs to improve your skills and knowledge of the industry
Requirements:
This job does require you to be 18 years old or over.
Prior experience in a customer service or hospitality role is preferred, but not required
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Flexibility to work 10-hour shifts and weekends as needed
Benefits:
Competitive salary range of £9.50 -£10.50 per hour
Discounted or free food options
Flexitime to provide a healthy work-life balance
On-site parking for convenient commuting
Job Types:
Full-time, Permanent
Salary:
£9.50-£10.50 per hour
Benefits:
- Flexitime
Schedule:
- Flexitime
- Overtime
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location:
In person