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Front of House

3 months ago


Llandudno, Conwy, United Kingdom cynwyd enterprises LTD Full time
We are seeking a highly motivated and dedicated individual to join our family business in the hotel industry.

As a Front of House (FOH) team member, you will play a vital role in ensuring our guests have a comfortable and enjoyable stay.


Responsibilities:

Greeting guests upon arrival and providing excellent customer service throughout their stay

Handling reservations and assisting with check-in and check-out processes

Responding to guest inquiries and resolving any issues or concerns

Collaborating with other hotel staff to ensure a smooth and efficient operation

Participating in in-house training programs to improve your skills and knowledge of the industry

Requirements:

This job does require you to be 18 years old or over.

Prior experience in a customer service or hospitality role is preferred, but not required

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Flexibility to work 10-hour shifts and weekends as needed

Benefits:

Competitive salary range of £9.50 -£10.50 per hour

Discounted or free food options

Flexitime to provide a healthy work-life balance

On-site parking for convenient commuting

Job Types:
Full-time, Permanent

Salary:
£9.50-£10.50 per hour

Benefits:

  • Flexitime

Schedule:

  • Flexitime
  • Overtime

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Work Location:
In person