Customer Assistant

2 weeks ago


Liverpool, Liverpool, United Kingdom The Vaults Group Full time
The Vaults Group, a leader in security is bringing safety deposit boxes back to the High Street. This privately owned company now seeks a customer assistant to join our team in Liverpool. You will have a wonderful way with people, a keen eye for detail and excellent customer service skills.

Benefits

  • Birthday off each year as a free holiday
  • Company pension
  • Staff discount on our services
  • Eye care scheme

Direct responsibilities

  • Commitment to extraordinary customer service
  • Handling all inbound customer queries in a timely, efficient and friendly manner
  • Maintain and secure accurate customer records
  • Deliver accurate and effective administration
  • Ensure commitment to all aspects of Health & Safety for our customers and staff

Key skills & qualities

  • At least 2 years experience in a customerfacing role
  • Trusted and able to act in the strictest of confidence at all times
  • Enthusiasm and determination to deliver the best for our customers and people
  • Friendly, flexible, reliable and hardworking

Job Types:
Part-time, Permanent

Part-time hours: 14 per week

Salary:
£10.66 per hour

Benefits:

  • Company pension
  • Health & wellbeing programme

Schedule:

  • Every weekend
  • Weekend availability

Education:

  • GCSE or equivalent (preferred)

Experience:

- customer service: 2 years (preferred)

Work Location:
In person
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