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Senior Support Worker
1 week ago
Senior Support Worker | Bristol | temp-to-perm|£25,000 per year
Rocasa Consulting is recruiting for an experienced Senior Support Worker, with some line management experience and a working knowledge of the Housing Pathway in Bristol, or other local authority
Our client provides good quality housing and support services to people with mental health and other related support needs, including complex needs.
The aim is to deliver recovery and wellbeing opportunities for people with complex support needs to achievetheir hopes and ambitions.
Details of the role:
- temp to perm
- £25,000 per year
- Mon-Fri, 9am5pm for the first few weeks, then mix of early and late shifts and few weekends
Key responsibilities:
- Carry out role adhering to company policies, procedures, values, code of conduct and with a Recovery orientated approach
- Assist the Team Manager with coordination of referrals, assessments and void management, and in ensuring provision of efficient and comprehensive support services to a range of clients with Complex support needs, in a safe and supportive manner
- Provide effective day to day support to an agreed case load of clients
- Promote the development of support work through maintaining specialisms, sharing good practice and expertise
- Liaise with other agencies and parties to provide a coordinated quality support service to service users, ensuring continuity of approach and fulfilment of support package
- Promote and facilitate service user involvement within the organisation and the community in line with company objectives, as well as running of groups and workshops
- Provide leadership and carry out management activities (such as resourcing, day to day advice, supervision and support) to support staff team to enable service area to meet objectives
- Assist the Team Manager to monitor and evaluate the service, and implement changes in line with best practice, in order to maximise service performance, meeting KPI contract targets and SLA's
- Contribute to the development and implementation of policies and procedures in accordance with legislation and recognised best practice
- Participate in the recruitment, induction, training, coaching support and appraisal of staff including temporary and relief staff and volunteers as necessary
- Participate in an oncall service and provide flexible cover as required including some evening and weekend working, and deputising for the Team Manager when required
Requirements:
- Line management experience and a working knowledge of the Housing Pathway in Bristol, or other local authority
- Two years significant experience of working with people with mental health needs including needs assessments and the support planning process
- Significant experience of working with people in housing need
- Experience of working with people with multiple needs i.e. mental health, homelessness, alcohol/drug dependency
- Experience of providing practical and emotional support to enable the client to take up the responsibilities of their own tenancy and settle and reintegrate into the community
- Enhanced DBS certificate
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