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Deputy Head of Performance

3 months ago

Welwyn Garden City, Hertfordshire, United Kingdom Isabel Hospice Full time

We are looking for a Deputy Head of Retail to support and assist the Head of Retail & Marketing in achieving annual income and contribution budgets.

The role involves supporting the commercial management of both physical retail shops and e-commerce operations while delivering the operational plan to improve efficiencies.

You will line manage a team of 3, ensuring professional development of each area and managing resource effectively, building a flexible team able to excel in a fast-paced environment.

The ideal candidate will have charity retail experience and can demonstrate knowledge and familiarity with data analysis.
Support the Head of Retail in the development and implementation of the Retail Strategy
Lead and manage the end to end bought in goods process, from sourcing and planning, to trading, markdown and exit
Explore, develop and implement commercial opportunities for growing the retail business
Support the Head of Retail in managing the retail property portfolio
Track record of successful commercial delivery, ideally in a multi-channel retail environment
Proven ability in analysing data to drive digital trading performance
Proven background in data reporting and KPI identification
Excellent people skills and management experience
In return, we have a generous benefits package which includes:
~ 27 days holiday
~ Employee Assistance Programme
~ Cycle to work scheme
~ Health Service Discounts
~ Refer a friend bonus

If you believe you have the skills, experience, and passion to excel in this role, please submit your CV and a cover letter detailing your suitability for the position to .We celebrate diversity and are committed to creating an inclusive environment for all employees.