Service Advisor Mercedes-Benz

2 weeks ago


Doncaster, Doncaster, United Kingdom A.P. Eagers Limited Full time

Silver Star Motors , one of Melbourne's leading authorised Mercedes-Benz passenger car dealers, has an exciting opportunity for an outstanding individual to join one of the world's best luxury automotive brands as Service Advisor at our dealership to help service the incremental growth in the community.

Do you currently work as a Service Advisor and want to work for one of the most reputable automotive brands in the world?

Are you looking for the next step in your career and working in a prestige dealership?

Do you strive for excellence and have a passion for Customer Service?

If you answered yes to the above, then this job may be the best for you.

This position will suit an experienced 'networker' that has experience in an advisor position, preferably at a prestige dealership who has a passion for maintenance, service and repairs ensuring customer satisfaction and relations.

You must be organised and disciplined and 100% committed to proving exceptional customer service and loyalty.

Duties include:

  • Act as the prime point of contact between the Service Department and the customers for repair and maintenance service on vehicles
  • Ensure a high level of professionalism and customer service at all times
  • Actively manage customers' expectations of their servicing needs
  • Invoicing and preparing Repair Orders in a timely matter
  • Pentana Solutions (ERA Power) experience will be beneficial

The successful applicant must have:

  • A professional demeanour, excellent organisational skills, and be able to maintain their composure when under pressure from customers and workshop
  • A thorough understanding and hands on experience of maintaining Mercedes-Benz vehicles
  • Previous experience working with a luxury automotive brand will be highly regarded
  • Excellent attention to detail (we have zero documentation error expectations)
  • Superior people and communication skills (covering verbal, written and electronic)
  • High level of competency with Microsoft Outlook and Office, including Word, Excel etc.
  • Experience with ERA Power will be highly regarded
  • A passion for Mercedes-Benz is a given
  • You are pro-active and competitive, yet supportive of your colleagues seeking your assistance and whilst maintaining and building customer relations. Informative with car details and warranties, questions and documentation handling.

The successful candidate will enjoy:

  • A highly competitive remuneration package with a generous commission structure
  • On-going training to support your personal and professional development
  • Working with a strong supportive team

To be eligible to apply for this permanent position, you must hold permanent Australian citizenship and a current Australian Driver Licence.

If you consider yourself suitably qualified for this position, please apply via SEEK.

Why you should join Australasia's largest automotive retailer:

We are Australasia's largest and most dynamic automotive retailer employing over 10,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.

We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts.

Eagers Automotive is an equal opportunity employer that values diversity in the workplace

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

Do you have a current Australian driver's licence?

Do you have customer service experience?

How many years' experience do you have as a service adviser?

What's your expected annual base salary?

A.P. Eagers Limited is a pure automotive retail group with our main operations in south-east Queensland, Adelaide, Darwin, Melbourne, Sydney and the Newcastle/Hunter Valley region of New South Wales.

We represent a diversified portfolio of automotive brands, including all 12 of the top 12 selling car brands in Australia and 8 of the top 9 selling luxury car brands. In total, we represent 27 car brands and 11 truck and bus brands.

Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance. To complement our vehicle dealerships, we also operate a substantial motor vehicle auction business, Brisbane Motor Auctions.

Source: This is an extract from the company's own website

A.P. Eagers Limited is a pure automotive retail group with our main operations in south-east Queensland, Adelaide, Darwin, Melbourne, Sydney and the Newcastle/Hunter Valley region of New South Wales.

We represent a diversified portfolio of automotive brands, including all 12 of the top 12 selling car brands in Australia and 8 of the top 9 selling luxury car brands. In total, we represent 27 car brands and 11 truck and bus brands.

Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance. To complement our vehicle dealerships, we also operate a substantial motor vehicle auction business, Brisbane Motor Auctions.

Source: This is an extract from the company's own website

Don't provide your bank or credit card details when applying for jobs.

#J-18808-Ljbffr
  • Service Administrator

    2 weeks ago


    Doncaster, Doncaster, United Kingdom Northside Truck and Van Ltd - Mercedes Benz Full time

    We are looking for an experienced Service Administrator to work in our busy advanced invoicing team, processing invoices and claims to Mercedes-Benz.You must be methodical, target driven and able to work to a high standard of quality, efficiency and productivity.Experience in the motor trade and familiarity with Kerridge system would be a distinct...


  • Doncaster, Doncaster, United Kingdom Northside Truck and Van Full time

    We are looking for an experienced Service Administrator to work in our busy advanced invoicing team, processing invoices and claims to Mercedes-Benz.You must be methodical, target driven and able to work to a high standard of quality, efficiency and productivity.Experience in the motor trade and familiarity with Kerridge system would be a distinct...


  • Doncaster, Doncaster, United Kingdom Frian Web service Full time

    MINIMUM WAGE 40 HOURS PER WEEKHOURS 8AM - 7PM - TWO SHIFTS - 8AM - 4PM - 11AM - 7PMWorking on a RotaFantastic opportunity now available to join a close-knit team as Customer Service Advisor in Doncaster.You will be responsible to conduct a varied role which is likely to keep you challenged daily whether it be dealing with incoming enquiries providing sound...

  • Service Advisor

    2 weeks ago


    Doncaster, Doncaster, United Kingdom Stratstone BMW Doncaster Full time

    Service AdvisorStratstone BMW DoncasterA basic salary of £23,218 with a bonus of £4,800 this includes pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    1 week ago


    Doncaster, Doncaster, United Kingdom Plusnet Full time

    Service Advisor**Job Req ID**:20470**Posting Date**:26 Jul 2023**Function**:Plusnet contact centres**Location**:Doncaster Contact Centre, Doncaster, United Kingdom**Salary**:21,408.00


  • Doncaster, Doncaster, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Advisor role.Are you someone who is passionate about how we care for the most vulnerable people in society?Our Community Service Centre in Doncaster is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UK's leading provider of Community Equipment Services, we...


  • Doncaster, Doncaster, United Kingdom Frenchgate News & Food Full time

    Tenant: Frenchgate News & Food- Vacancy: Customer Service Advisor- Type: Part time16 hours plusFlexible over 7 days


  • Doncaster, Doncaster, United Kingdom Just Recruitment Solutions Full time

    Service Advisor Vacancy -Doncaster - £36,000 OTEMon - Fri, 1 in 3 SaturdaysExperienced Service Advisor Prestige Franchise Dealership £36,000 OTE per annumAs a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.Your duties will include:Upselling of additional works, service...


  • Doncaster, Doncaster, United Kingdom Search Consultancy Full time

    Customer Service AdvisorSalary: £21,500 to £23,800Only working 1 day a week in the office, 4 days a week from homeFull time training for up to 5 weeks - all done from homeStart Date: 13th FebruaryDo you want to work for a market-leading organisation? Are you passionate about helping the public? Want a genuine work-life balance?Our client is looking for a...


  • Doncaster, Doncaster, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a Customer Service Advisor to join their Customer Operations Team in Doncaster on a Full-Time basis.As a Customer Service Advisor, you'll play a part in keeping some of the UK's biggest brands on the road, responsible for working as part of the Maintenance Control Team within the Customer Service Centre having...


  • Doncaster, Doncaster, United Kingdom SYNETIQ Full time

    Customer Service AdvisorSYNETIQ, an IAA company (NYSE:IAA), is one of the UK's largest vehicle salvage, dismantling and recycling companies. A world away from the old-school concept of a breaker's yard, we're focused on more sustainable motoring solutions through our integrated circular model.We work with customers and clients to offer affordable,...


  • Doncaster, Doncaster, United Kingdom Taskmaster Resources Ltd Full time

    Taskmaster Resources LTD are currently seeking an experienced customer service advisor for their client in DN4, Lakeside area of DoncasterPrevious customer service experience is essential, as the role will consist of communicating directly with the customers, electronically and via the telephone, so excellent electronic communication skills are desired.There...


  • Doncaster, Doncaster, United Kingdom Plusnet Full time

    Customer Service AdvisorJob Req ID:26801Posting Date:24 Nov 2023Function:Plusnet contact centresLocation:Doncaster Contact Centre, Doncaster, United KingdomSalary:21,943.00Where: DoncasterFull Time: PermanentStart Date: 26th February 2024Salary: £21,943 rising to £22,561 at 9 months in the role, plus quarterly bonusHourly rate:£11.25Shifts you will work -...

  • Sales Advisor

    2 weeks ago


    Doncaster, Doncaster, United Kingdom Chase and Holland Full time

    Sales Advisor – Doncaster – Up to £26,000 plus uncapped commission Chase & Holland are proud to be working exclusively with a growing and successful SME business in the Doncaster area who are actively seeking an enthusiastic and passionate Sales Advisor to join their friendly team. This is a great opportunity to join a thriving business, playing a...

  • Sales Valetor

    1 week ago


    Doncaster, Doncaster, United Kingdom JCT600 Full time

    Sales ValetorJob summary:Working as part of a highly effective and high performing team at our Mercedes-Benz site in Doncaster you will ensure that customer vehicles are cleaned and prepared efficiently to the highest standards ready for delivery. You will ensure that all cars are presented in pristine condition and any faults are picked up on prior to the...


  • Doncaster, Doncaster, United Kingdom CBRE Full time

    Posted- 04-May-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Customer Service- Location(s)- Doncaster - England - United Kingdom of Great Britain and Northern Ireland- Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has...


  • Doncaster, Doncaster, United Kingdom Next PLC Full time

    Customer Service Advisor - D2 Contact Centre, Armthorpe, Doncaster DN3 3FQShift: We operate a 4 on 4 off rota, and your hours will be: 21 hours per week*Weekdays 3pm-9pm and weekends 8am-2pm.Salary: Base pay is £11.62-£11.99** per hour plus an additional £1 per hour when working weekends.About the RoleIf you love working in a fast paced environment and...


  • Doncaster, Doncaster, United Kingdom Prasco UK Ltd Full time

    Prasco UK Ltd is one of the UK's leading automotive crash repair parts supplier. Due to further expansion we are looking for two Customer Service Advisor's to work from our offices in Thorne, Doncaster.Salary is negotiable depending on experience.Main Duties Maintain excellent relationships with a number of allocated key existing accounts. Make outbound...

  • Employment Advisor

    1 week ago


    Doncaster, Doncaster, United Kingdom Rotherham Doncaster and South Humber NHS Foundation Trust Full time

    Employment Advisor - Fixed term contract until March 2025.These role are part of a national Department of Work and Pensions (DWP) pilot programme. The on-going funding of the roles will be reviewed as part of the pilot.RDASH Talking Therapies ServicesAn excellent opportunity has arisen for Employment Advisors to join our Talking Therapies Services.The...

  • Stop Smoking Advisor

    2 weeks ago


    Doncaster, Doncaster, United Kingdom South West Yorkshire Partnership NHS Foundation Trust Full time

    South West Yorkshire Partnership NHS Foundation Trust (SWYFT) is looking to recruit a Stop Smoking Advisor to work in the Yorkshire Smoke free Doncaster service.The service contributes towards improving the health of the local population in line with Tobacco control strategies. The service works in collaboration with local organisations and key stakeholders...