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Postal Administrator

3 months ago


Horsham, West Sussex, United Kingdom Schroders Full time
About Benchmark


Our award-winning, proprietary solutions cover regulatory, platform and investment services, and are designed to support advisers at every step of their journey - from starting and running a financial advice business more productively and effectively, to accelerating its growth and realising its value.

We support high quality financial advisers with our award-winning technology and support services.


And with our own Financial Advice business, we help families find solutions to meet their needs and aspirations and achieve peace of mind.

By providing access to higher quality solutions, we make it easier for them to meet and exceed their goals.

Ensuring good client outcomes, with the client's interests central to decision making, is very important at Benchmark.

Treating Customers Fairly principles are embedded within our organisation and we take responsibility for embracing and promoting our duty of care to all clients, including those who may be more vulnerable than others.

The Base

You'll be based our Schroders Campus near Horsham in West Sussex. Without being in the city, a big, countryside campus means life will feel a little different.

We support our offices by using cutting edge software and hardware and our spacious campus facilities mean there's a great working environment for the team.

With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttle bus to and from Horsham's main line train station.

Overall Purpose of the Job:
Support all areas of Operations Post Administration and Distribution.

Key Activities & Responsibilities:

  • Understanding processes across operations administration.
  • Contribute and feedback in team meetings.
  • Follow procedures and instructions in order to ensure good client outcomes.
  • Receiving, scanning, processing and distributing the incoming post.
  • Logging all received post and safe items on Excel.
  • Safe Items management.
  • Reviewing accuracy of outgoing post items before posting.
  • Source answers and think logically to find solutions.
  • Review data to ensure accuracy.

Required Skills/Experience:

  • 5 GCSE's including maths and English language.
  • Willing to learn.
  • Reliable.
  • Accurate with good attention to detail.
  • Ability to work as part of a team and autonomously.
  • Excellent communication skills both written and Verbal.

Desirable Skills/Experience:

  • Financial Services industry experience.
  • Confident user of Microsoft Word and Microsoft Excel.

Personal characteristics:

  • Selfstarter, willing to learn
  • Ability to prioritise work
  • Confidence to ask questions and suggest process improvements
  • Embraces change positively
  • Able to work efficiently and accurately in a fastpaced environment
We recognise potential, whoever you are

Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better
decisions and better achieve our purpose.

This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer:
you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics