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Full-time Waiting Staff
3 months ago
About us
The Owl in Horsham is looking for enthusiastic people to join our ever growing team. We are a large country pub on the outskirts of Horsham.
The pub boasts a large bar, restaurant and garden area and we pride ourselves on providing exceptional customer service throughout all areas of the business.
We are searching for people who are passionate about customer service and want to be part of a really great team of people.
Our work environment includes:
- Food provided
- Growth opportunities
- Achieve maximum beverage and food sales by serving customers swiftly and professionally
- Create an inviting and friendly atmosphere for customers where they feel welcome and want toregularly return.
- Deliver a first class customer experience, building a local reputation of excellence to retain and attract new customers.
- Ensure compliance with all licensing, employment, health and safety, food hygiene and other relevant legislative requirements.
Operating Controls
Serve food and drinks orders courteously and suggest additional items to order where appropriate.
Support line Manager in the effective daily operation of the business, adhering to company policies andprocedures including operating standards, licensing laws, health and hygiene, fire and health and safetylegislation.
Diligently undertake stock taking checks and assist with the unpacking and storing away of orders.
Planning and Organisation
Plan ahead and manage time effectively to ensure all tasks are achieved on time, to the highest possiblestandard and efficiency.
Plan and help to deliver effective promotional campaigns using local media aswell as all social media platforms to drive sales and attract new customers.
CommunicationAchieve individual objectives and contribute to the front of house aims and objectives to ensure teamgoals are achieved. Develop and maintain professional and positive working relationships withcolleagues, suppliers, and all external representatives and visitors.
Policies and Practices
Achieve a consistently high level of customer experience and satisfaction by following all relevantoperating procedures. Operate within the law at all times. Ensure the company's uniform and dress code policies are strictly adhered to.
Personal Criteria
Develop and maintain the company's reputation for excellence by maintaining high standards of personal conduct and behaviour and act as a role model.
Job Types:
Full-time, Part-time, Permanent, Temporary contract, Fixed term contract, Temp to perm, Zero hours contract
Part-time hours: 25-40 per week
Salary:
£10.50-£11.00 per hour
Benefits:
- Flexitime
Schedule:
- Day shift
- Flexitime
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Horsham, RH12 3SA: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location:
In person