![Optime Group](https://media.trabajo.org/img/noimg.jpg)
Customer Service Assistant at Bristol Airport
3 weeks ago
Optime Group in partnership with a well known Ground Handling company located at Bristol International Airport are looking for Front of House Staff /Passenger Service Agents.
This is a great opportunity for someone with previous customer service experiences and someone who enjoys working as an individual or part of a team.
Start Dates:
- 13th February 202 6th March 202 27th March 2023
Duties and responsibilities:
- Greeting and checking in of passenger's baggage for their respective flights
- Checking passports, visa documentation and flight details
- Offering and aiding customers' needs
- Direct customers to the right direction/assist if needed
- Reconciliation of passengers at Boarding Gates
An example of this Rota pattern could be:
- 03:00 12:00
- 04:00 13:00
- 05:00 14:00
- 10:00 22:00
- 12:00 21:00
- Day Off
- Day Off
- Day Off
Skills required:
- Good eye for the details
- Previous customer service experiences
- Great communication and interpersonal skills
- Patient and understanding
- Flexibility
Documents required at interview:
- Passport or Birth Certificate
- UK Settled Status (If applicable)
- Proof of National Insurance
- Proof of (current) Address
- 5 Year Address History
- 5 Year Work Reference History
Hours of work/Pay rates:
- Full time position with permanent role opportunity (40 hours per week)
- Overtime paid at £15.7 2 weeks paid training provided
- Hours may vary working on a 5 on 3 off pattern.
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