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Programme Planner

4 months ago

London, Greater London, United Kingdom Mastercard Full time
Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Programme Planner

Programme Planner

  • Job Description
Overview


A Mastercard company, Vocalink has more than 50 years of experience in the design, build and operation of industry-leading bank account-based payment systems.

Our proven real-time bank account-based payment solutions have been implemented around the globe.

Our Instant Payments Service (IPS) and Multi-Proxy Service (MPS) services underpin the FAST service in Singapore, the PromptPay service in Thailand, the Real-Time Payments (RTP) service in the United States and the InstaPay 2.0 Real-Time Payments (RTP) service in the Philippines.

Vocalink is also a strategic partner of Sweden's automated clearing house, Bankgirot.


In the United Kingdom we have operated the core infrastructure for the Faster Payments Service since 2008, powering real-time payments, settlements and direct debit systems, as well as the UK's network of nearly 70,000 ATMs.

We are at the heart of payments, both in the UK and worldwide.

Our technologies power the real-time payment infrastructure for 12 of the top 50 GDP countries, providing more payment choice to consumers, businesses and governments.


Job Description:

The P27 Programme is a strategic/ multi
- year/ multi scheme Mastercard Real Time Payment Managed Service Infrastructure Initiative. The Programme Planner is responsible for the effective and successful planning and forecasting of projects across all P27 managed services.

The role will be responsible for the following key activities and deliverables in partnership with wider Mastercard Teams:

Role

  • Programme Management, internal and external Governance using industry leading practices and alignment with the Mastercard delivery Methods and Standards.
  • Responsible for chairing, managing, reporting and escalating risks and issues in operation of key governance mechanisms and forums across Mastercard internally and with the customer. Forums include and are not limited to weekly Client Implementation working groups, internal Go/ No Go calls, internal and customer Steering Committees, adhoc Executive forums and all BAU Governance Forums.
  • Coordinating and synthesizing inputs from multiple teams and stakeholders (Product, Engineering, Delivery, Commercialization, Finance)
  • Assigning, tracking, and following up on actions to ensure execution on the agreed approach, and produce meeting minutes
  • Owning portfolio planning across P2
  • Working closely with the Implementation Programme Director in the overall management of the Programme and the transition into BAU
  • Proactively monitoring delivery progress, resolving issues and initiating appropriate corrective action
  • Assuring the effective operation of all programme governance, working very closely with the PMO lead to ensure all contracted governance is adhered to and that the programme team deliverables remain of outstanding quality
  • Managing at a senior stakeholder level dependencies and interfaces between workstreams
  • Managing escalated risks and issues through to resolution
  • Initiating extra activities and other management interventions wherever gaps in the programme are identified or issues arise
  • Supporting quarterly risk reviews internally and with the customer
  • Internal Mastercard and external customer dashboard reporting
  • Championing change and communicating and incorporating lessons learnt into processes

All About you:

  • Handson, pragmatic, with a cando attitude, not afraid to dive into the detail or zoom out when required
  • 10+ years of experience in planning, project management across complex, multi disciplinary, technology transformation initiatives
  • A concrete understanding and ability to implement planning tools and processes
  • Experience with real time payments, payments, technology or financial services more generally
  • Experience operating within technology or complex managed services environment a bonus
  • Strong stakeholder management skills and experience in chairing planning meetings
  • Inquisitive, resourceful, extremely collaborative, with a proactive and problemsolving nature
  • Not afraid to take on admin with strong documentation, customer facing skills, with a track record in driving operational readiness, complex and extensive transformati