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Prestige Roadside Technician

3 months ago

Norwich, Norfolk, United Kingdom Theo Jones Recruitment Limited Full time
Discover an amazing opportunity with a global Roadside Breakdown provider
Prestige Roadside Patrol Technician, based from home required to cover Norwich and surrounding areas.

Prestige Roadside Technician - Norwich

Salary:
Basic £35,574.65 per annum, OTE £50,000

Working Hours: 5 days a week on a rota (4 week rolling shift pattern) only 1 full weekend a month and two days off in the week.

Our client is seeking an experienced Vehicle Technician / Mechanic to provide a professional, effective and quality roadside assistance service to our clients' customers.

You need to be a team player, able to work to deadlines and have the ability to use your own initiative.


Roadside Repair & Assistance
To attend all breakdowns as requested by the Operations Centre. To affect all repairs efficiently, competently, and to the correct standard. To maintain and develop skills in all aspects of repair, service and maintenance. To make full use of all equipmentand training provided to ensure maximum roadside repair rate. To inform the Operations Centre of the outcome of each job to request further assistance if required.

Customer Service

To ensure that the service provided to the customer is of the highest standard in keeping with the brand image and the company's standards.


Vehicle Maintenance

To ensure that the Customer Service Vehicle is correctly maintained and serviced and to ensure this is done at a time which minimises 'down time'.

To ensure that the interior and exterior of the vehicle are clean and tidy at all times that all parts and equipmentare on board.


Telephone Assistance
To provide, when requested, technical assistance on the telephone to Recovery Operators, Customers and Operations Co-ordinators.

Administration To ensure that all paperwork and procedures relating to the vehicle, parts and assistance is completed in a timelymanner.

To ensure all warranty and goodwill procedures are followed.

Education/Training/Qualifications

Essential:

  • Good standard of general education
  • NVQ 3 in Vehicle Maintenance and repair or equivalent
  • Full Category B Driving Licence
  • NO MORE THAN 6 points

Benefits

  • Pension Scheme
  • Life Assurance
  • Private Medical Cover (after 12 months)
  • Mobile Phone
If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company, then APPLY today
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