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Sales Associate
1 week ago
Providing world-class client experience while representing the brand, striving to meet business objectives and supporting clients in experiencing a unique and tailored visit to the boutique.
You will be acting as a brand ambassador for the boutique, promoting the exquisite range of high-precision products on display.
Responsibilities:
- Deliver continuous customer service and aftersales support.
- Maintain and build strong rapport and customer relations to ensure retention of loyalty.
- Attend adhoc events for clients and the brand.
- Expand and progress your knowledge of the brand keeping apprised of any developments to the brand and products.
- Manage and respond to customer concerns in a professional manner, gaining support from management when required.
- Support the process of regular inventories, maintaining the organisation of back of house processes.
- Closely communicate with clients to capture customer data that can provide meaningful information to support in the approach to sales methods and techniques.
- Display and upkeep merchandising based upon set guidelines.
- Meet sales and CRM expectations and targets.
Personal Attributes:
- Have previous experience working in a luxury boutique demonstrating consistent sales performance and 1:1 sales.
- Hold previous experience working with accessory goods.
- Be dedicated to following the brand and its innovation.
- Demonstrate excellent attention to detail and problem solving.
- Show a strong ability to develop lasting relationships with clients.
- Be computer literate and able to use Microsoft packages such as Excel.
Also offering a generous benefit package including uniform, healthcare and social events this boutique extends a wealth of opportunity for progression and development.
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