Senior Resource Manager

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Department: Resource

Location: London

Contact type: Perm.

Full Time/Part time: Full time

Reporting into: Senior Creative Services Manager

About Ogilvy:

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury's, Argos, , Mondelēz International, Unilever, TK Maxx and Pernod Ricard.

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world's biggest festival of behavioural science and creativity, Nudgestock - now in its 12th year.

The Role:

As Senior Resource Manager you will be working directly with the Senior Creative Services Manager/Creative Leadership and Project Management team on a daily/weekly basis to ensure optimal resourcing to client delivery needs, being mindful of scope and requirements. You need to be focused on the who, what, when and how, and acting as proactive solution finders to Client/PM challenges. To deliver on this, the Senior Resource Manager must understand the skill a community has, and the skills it needs to always be ahead of the industry.

Working closely with the Craft leads (ECDs of Design), the Senior Resource Manager understands the diet of work the agency is producing today, tomorrow and in the future to ensure we have the right people, in the right roles, at the right time to meet changing client needs. This role will manage the day-to-day requirements of the department working with the CSM to ensure pipeline and live jobs are resourced effectively.

Utilising the Wrike delivery and resourcing system to ensure all job allocations, timesheets and job movements are automated will allow the Resource and PM team to work both within the design community and to bring together high performing teams; knowing which individuals are best for which briefs and who works well together.

The Senior Resource Manager will be the heart of the design department, with up-to-date knowledge of who is working on what and who is skilled to deliver against the right briefs.

Key Responsibilities

The Senior Resource Manager will be key in ensuring the Ogilvy Conceptual Design team has the right diet of work and support the ECDs of Design to ensure the capability is the right shape and size supporting in observing gaps in skill sets and supporting the team decision making and resourcing.

• Focusing on the Design Craft you will develop a good working relationship with the ECDs of Design to understand the department and needs.
• Proactively find resourcing solutions to client and Project Management challenges while ensuring the department is aligned to the ongoing changes and needs.
• Working and partnering with TM on learning and development initiatives, skillsets, and motivation.
• Supporting with management of the C2 Design team based in South Africa
• Manage/Run weekly meetings with the design team to ensure correct casting of briefs and to update on status of teams/workflow.
• Direct briefs to Studio Manager for time scoping.
• Partnering with the Creative director community to ensure correct casting of briefs and overall wellness of department.
• Working with the Operations Director to continue the roll out of Wrike tool to ensure Wrike is correctly utilised, and data is correct.
• Supporting with management of the department and ensuring increased utilisation throughout the year based on billable projects vs pro-bono.
• Champion the Triage process
• Working with other Resource Managers to create teams that blend against the project brief from across OpCos/Crafts and Capabilities. (i.e. removing duplication in roles)
• Manage the short-term and long-term resourcing needs across the department and flag any issues with long term talent
• Working daily with the Project Management team to ensure: the right resource is assigned to projects, is working against deadlines, and is retained on projects from start to finish.
• You will develop a good working relationship with all the Creative/Design teams and maintain a knowledge of all the work in progress within the departments to establish their capacity to take on new briefs.

Requirements:

• Demonstrates a deep understanding of agency business in order to deliver against people resourcing requirements.
• 3+ years' experience in Resource Management role or similar experience
• A strategic and pragmatic approach towards all resource management issues
• In depth/intuitive understanding of resource management tools including Wrike, YunoJuno, and Excel
• Is able to think about people planning on both a short and long-term basis
• Solid Financial/Commercial acumen
• Respect and understanding of our product and creativity
• Experience working in a creative agency in a resourcing role
• Well organised
• A solid black book of great talent
• A strategic and pragmatic approach towards all resource management challenges
• Change orientation: open to new ideas and ways of working

How we help you Thrive:

• 25 days annual leave + 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity, Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am - 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year.
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

Our ambition is to attract the very best diverse talent to Ogilvy, and to be the employer of choice in the UK. We want everyone to feel welcome when they join us, and once they're here, for them to want to stay with us, grow their career, and to feel they belong with us.

We are an equal opportunity employer and we're committed to creating an inclusive, welcoming environment for anyone who wants to work at Ogilvy . We believe that for creativity to flourish, everything about how we work must have diversity at its core. Your race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability, or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know and we will do everything we can to accommodate.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.