Client Service Specialist

2 weeks ago


Blackburn, Blackburn with Darwen, United Kingdom Ardonagh Advisory Full time

Client Services Specialist - Hybrid in Darwen

Joining us as a Client Services Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you and then once you're feeling confident and you're training and probation period is complete, the role will become hybrid if you wish, where you'll have the option to split your week with days in the office and from home.

We will make sure you get all the training and development you need to progress with us too, and you'll be rewarded with all the great benefits of working with the UK's largest independent Insurance Brokers.

What you'll do as a Client Services Specialist:

The role of Client Services Specialist is to provide exceptional client service and support for an assigned Consultant in the day to day running of their client portfolio. You will be the first point of contact for all client and Insurer queries and will use your initiative to provide support to both our clients and providers to keep them updated and provide a market leading customer experience. This includes proactively supporting policy renewals, new business and ensuring that we are compliant with processes and procedures, customer service standards, financial and Industry compliance regulations.

This role is so much more than being on the phone all day, you will gather of all relevant data for each client / customer's scheme renewal and assist with preparing information for our Employee Benefits Consultants. You will also learn to carry out a whole host of activities to co-ordinate the administration of schemes including invoicing, accounts, client queries, claims, underwriting, rehabilitation support services & communication material.

What are we looking for in our Client Services Specialists?

You don't need to have come from the Insurance sector though you will need to have previous officed-based experience in working with customers or clients either face to face or on the phone and you will love to provide a service that exceeds expectations, builds trusted relationships and retains loyalty, the rest is all about you as a person:

Most important is your enthusiasm and motivation, do you bring your best self to work every day and have the confidence to give our clients and customers the best possible experience? Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit, find ways to improve how we do things and take care to avoid errors. As mentioned, administration experience is required for this role as you will need to have strong Microsoft Office skills. Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry. Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it is also just the right way to be.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Ardonagh family Gain CII or ACII qualifications to boost your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future.



  • Blackburn, Blackburn with Darwen, United Kingdom The Ardonagh Group Full time

    Client Services Specialist - Hybrid in DarwenJoining us as a Client Services Specialist means you'll have the benefit of working Monday to Friday. Initially, you would work from our office with our fun and welcoming team just waiting to get to know you and then once you're feeling confident and you're training and probation period is complete, the role will...


  • Blackburn, Blackburn with Darwen, United Kingdom The Ardonagh Group Full time

    Client Service Specialist - Darwen - ARD1011773Work in Retail or Hospitality? Looking for a better work-life balance? Or maybe you're about to leave school or college and want to step into a career now, rather than get a degree? Saying yes??Then come join us as a Customer Service Advisor and you'll work Monday to Friday, just 37 hours a week, no weekends or...

  • Payroll Specialist

    2 weeks ago


    Blackburn, Blackburn with Darwen, United Kingdom Hays Specialist Recruitment Limited Full time

    Payroll Specialist working for a chartered accountancy firm across Lancashire and Greater ManchesterYour new companyYour new firm are a well known, respected and award winning firm of chartered accountants with offices across Lancashire and Greater Manchester. The firm as a whole offer a range of services including accountancy, audit, cloud accounting,...


  • Blackburn, Blackburn with Darwen, United Kingdom Thornton Legal Full time

    Are you an Private Client Solicitor looking to take the next step in your career? We have an exciting opportunity for you to join a collaborative and professional team, where you will have the chance to develop relationships with clients and third-party professionals, handle a mix of complex Private Client Case Work, and manage your own caseload.The ideal...


  • Blackburn, Blackburn with Darwen, United Kingdom Thornton Legal Full time

    We are looking for a Private Client Solicitor interested in advancing their career. Join our team where you can build relationships with clients and professionals, manage complex Private Client Case Work, and handle your caseload.The ideal candidate should have 5+ years of private client experience and be a qualified Solicitor or CILEx qualified. However,...

  • Transport Planner

    2 weeks ago


    Blackburn, Blackburn with Darwen, United Kingdom Service Care Solutions Full time

    A client within the Public Sector based in Greater Manchester is currently recruiting for a Transport Planner to join their development team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a planning environment.The RoleKey...

  • Transport Planner

    2 weeks ago


    Blackburn, Blackburn with Darwen, United Kingdom Service Care Solutions Full time £20

    A client within the Public Sector based in Greater Manchester is currently recruiting for a Transport Planner to join their development team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a planning environment. The Role...

  • Payroll Specialist

    2 weeks ago


    Blackburn, Blackburn with Darwen, United Kingdom Agility Resoucing Full time £26,000

    Up to £26000 per annum + company benefits Location United Kingdom,--Blackburn Job Type Permanent Description Agility Resourcing has a great opportunity for a payroll specialist looking for a new challenge within one of our key clients. Our client is based in Blackburn and is looking for a payroll specialist to join their payroll team. You will be...

  • Product Specialist

    2 weeks ago


    Blackburn, Blackburn with Darwen, United Kingdom Evolve Selection Ltd Full time

    We are looking for a driven and motivated individual seeking a new challenge to work for a market leading Wound Care companyOur client are seeking a Product Specialist to manage accounts in North West England (Lancashire, Fylde, Preston, Blackburn and Morecambe).You will promote their portfolio of Advanced Wound Care and Compression products to a range of...

  • Transport Planner

    2 weeks ago


    Blackburn, Blackburn with Darwen, United Kingdom Service Care Solutions Ltd Full time £20

    A client within the Public Sector based in Greater Manchester is currently recruiting for a Transport Planner to join their development team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a planning environment. The Role ...

  • Billing Specialist

    2 months ago


    Blackburn, Blackburn with Darwen, United Kingdom gumtree Full time

    Our client is seeking a dedicated and detail-oriented Billings Specialist to join their dynamic team. This role offers the opportunity to work in a fast-paced environment, where you will be responsible for ensuring accurate and timely billing distribution to customers. The successful candidate will have the chance to work closely with various internal...

  • Assistant Manger

    2 weeks ago


    Blackburn, Blackburn with Darwen, United Kingdom Hays Specialist Recruitment Limited Full time

    Cloud Assistant Manager working for a well established accountancy firm based in Greater ManchesterYour new companyOne of the leading and most reputable award winning firms in the North West are looking appoint an Assistant Manager into their cloud accounting team to support their growing portfolio. The firm offer a broad range of services including...


  • Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Specialist Grade HaematologistWe are looking to appoint an enthusiastic colleague to work in a team of 5 consultants/specialists.We provide a clinical and laboratory service, managing a full range of haematological conditions to BCSH level 2a. Clinical haematology in-patient beds are shared with Integrated Care team. The friendly department has recently been...

  • IT Network Specialist

    2 weeks ago


    Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    We are seeking a suitably qualified, enthusiastic, motivated Network Specialist to join our team within ICT Services at Royal Blackburn Hospital. You will be joining a friendly team and, as such, you will be an accomplished and flexible team player.The postholder will respond to support requests relating the network and telephony issues as well as running...

  • Support Worker

    2 weeks ago


    Blackburn, Blackburn with Darwen, United Kingdom Private Client Direct Payments Full time

    Personal Assistant: One 2 One SupportDriving Licence RequiredAn amazing opportunity has emerged for a compassionate and kind-hearted person to assist a bright and polite man in his thirties who has a significant physical disability and depends on his wheelchair for his mobility and independence.The role offers flexibility and necessitates a commitment of 10...


  • Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Following a successful business case, the specialist palliative care nursing service are recruiting new staff. This is an excellent and rare opportunity for two highly motivated and enthusiastic nurses to join the specialist palliative care Team at East Lancashire Hospitals Trust on full time 37.5-hour band 6 permanent contacts, to support the implementation...


  • Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    This is an excellent and rare opportunity for a highly motivated and enthusiastic nurses to join the specialist palliative care Team at East Lancashire Hospitals Trust on a full time 37.5-hour band 6 permanent contacts. You will support the delivery of a specialist palliative care nursing, seven-day service, across the hospital and community settings....

  • Legal Specialist

    2 weeks ago


    Blackburn, Blackburn with Darwen, United Kingdom Jobbankentrepreneur Full time

    The Credit Hire Specialist/Litigator will be responsible for: A litigated caseload of high value credit hire files. Key Tasks:Drafting proceedings at Court and undertaking all aspects of a litigated claim. Progressing your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact,...


  • Blackburn, Blackburn with Darwen, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new company A growing Finance team based in Blackburn, are now recruiting on a full-time permanent basis for a Compliance Administrator, this is due to the development of internal progression the business. Searching for an experienced, ambitious customer service focused candidate, as this is a great opportunity to join an established business and...


  • Blackburn, Blackburn with Darwen, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new company A growing Finance team based in Blackburn, are now recruiting on a full-time permanent basis for a Compliance Administrator, this is due to the development of internal progression the business. Searching for an experienced, ambitious customer service focused candidate, as this is a great opportunity to join an established business and...