Resident Liaison Officer

1 week ago


London, Greater London, United Kingdom United Living Full time
Company Description

United Living is a leading infrastructure, construction, and property services company in the UK.

We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future.

Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society.

United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future:

Property Services – We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods.

From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients.


Infrastructure Services – Our team of infrastructure specialists design, build and maintain critical energy and water infrastructure, for the UK's largest network owners and operators.

The work we do supports the requirement for effective solutions to address the UK's decarbonisation goals, and our processes minimise environmental and carbon impacts, whilst ensuring the safe and reliable operation of assets.


New Homes - As experienced and specialist new build housing contractors, we create homes and regenerate areas with communities in mind.

We work collaboratively with registered partners, local authorities, and private developers to provide high quality, energy efficient, and sustainable homes for people to live and grow.


Connected - We connect people through fixed-line and wireless telecom infrastructure, ensuring seamless communication and access to information for all.

At United Living, we have one of the largest specialist in-house teams for project management, acquisition, design, construction, and maintenance in the UK.

Job Description


As a vital member of our team covering the East London area, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.


As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days.

You will ensure residents are aware of the works processes and communicate updates / changes accordingly.

In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.


With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders.


We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management.

You will be resilient under pressure and understand the need for discretion and respect in a public facing role.

Qualifications

You must have a UK driving licence, and own your car.

If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering:

Competitive salary and benefits package
Opportunities for career progression aligned with the company's growth

Immediate interview for qualified candidatesHow to Apply:


If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration.

Join us on this exciting journey of growth and innovation


As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support.

We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Additional Information

If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering:

Competitive salary and benefits package
Opportunities for career progression aligned with the company's growth

Immediate interview for qualified candidatesHow to Apply:


If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration.

Join us on this exciting journey of growth and innovation


As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support.

We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable

  • London, Greater London, United Kingdom United Living Full time

    United Living Property Services is a well-established, fast paced and ambitious business with a great reputation for providing excellent services to our clients.We refurbish and regenerate homes up and down the country, and are embarking on a journey of growth which will see our turnover double to £1 billion over the course of the next 5 years.Now is a...


  • London, Greater London, United Kingdom Fawkes & Reece London Full time £35,000

    Resident Liaison Officer Based in Hertfordshire- overseeing multiple sites all within Hertfordshire Permanent, Full time 40 hour week Salary upto £35k plus a car allowance or company car. MUST HAVE FULL UK DRIVING LICENCE Fawkes & Reece are working with a large resiential developer in recruiting of a Resident Liaison Officer for their sites in...


  • London, Greater London, United Kingdom United Living Group Full time

    Job DescriptionAs a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days.You...


  • London, Greater London, United Kingdom Fawkes & Reece London Full time

    Resident Liaison Officer Salary: 30, ,000 Location: Enfield, London. Job Type: Permanent Resident Liaison Officer Required. Are you an experienced RLO who is searching for a new opportunity? There is an exciting new project underway in Enfield. Job Role: To manage the relationships between tenants / Clients / production teams and site management to...


  • London, Greater London, United Kingdom Premier Work Support Full time

    Our client, an established and successful construction company has a permanent position for a Resident Liaison Officer to join their existing team to cover various London locations. Reporting to the Lead Resident Liaison Officer you will be responsible for: Supporting and assisting the training of new RLO's on the role, procedures and company policies as...


  • London, Greater London, United Kingdom MMP Consultancy Full time

    MMP Consultancy are looking to recruit Resident Liaison Officers to work for a Housing Association. This will be on a temporary to permanent contract, working as part of the Planned Works team.Responsibilities: Effectively liaise between residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed....


  • London, Greater London, United Kingdom MMP Consultancy Full time

    MMP Consultancy are looking to recruit a Resident Liaison Officer on a temporary to permanent contract based in North West London.We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and...


  • London, Greater London, United Kingdom Pinnacle Group Full time

    Resident Liaison Officer (2532):Overview:Ref:2532Salary:4 days per week (25hrs) 9am to 3pm. Flexibility with working hoursLocation: United Kingdom England Greater London LondonContract Type:PermanentPosted:11 May 2023Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure...


  • London, Greater London, United Kingdom Fortus Recruitment Group Full time

    Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.Our client, a contractor based in the North London, are currently looking for an experienced Resident Liaison Officer to join their planned works team.My client are based in West London and they are carrying out a planned...


  • London, Greater London, United Kingdom Randstad Construction and Property Full time

    Resident Liaison OfficerCompany: Property Services CompanyAre you an experienced Resident Liaison Officer looking to join a leading property services company based in South East London/Dartford?We offer a competitive salary of up to £32,750 along with a company van, fuel card, and benefits.You will work on a planned maintenance project covering South East...


  • London, Greater London, United Kingdom Cardo Full time £27,000

    LCB Group is a Cardo Group company.LCB Group was incorporated in 2012 and is a growing business with offices across the south and south west of the UK and a head office in Cardiff. We regularly secure new contracts with new and existing clients. Most of our contracts are for 4 to 10 years so we are in a position to be able to recruit good people and offer...


  • London, Greater London, United Kingdom Allied Healthcare Full time £21

    Resident Liaison Officer needed in North London The hourly rate is £21.18ph PAYE This is a temporary role The reference number is: RQ1267990 The successful candidate will have experience in resident liaison or customer service in a social housing setting. With excellent customer facing skills and an ability to communicate with a range of stakeholder...


  • London, Greater London, United Kingdom Build Recruitment Full time

    Temp to perm position We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating in SE London and Kent. Based in Dartford, Kent you will be a vital link between the site team, residents, and clients. You will be working on a mixed externals and energy efficiancy planned...


  • London, Greater London, United Kingdom FBR Construction Recruitment Full time

    FBR Recruitment are seeking an experienced Resident Liaison Officer for one of our valued clients who are based in Bracknell. Candidates will be required to look after the North Hampshire and Berkshire patch. Duties will be but not limited to:- Assessing the individuals' needs. Explaining the schedule of works. Answering any questions the resident...


  • City Of London, UK, Central London, United Kingdom Constructive Moves Full time

    Constructive Moves are currently seeking a dedicated Resident Liaison Officer to work with a leading main contractor in the new build housing sector for schemes within the London region. You will be based on site you will play a vital link between the site team, residents, and clients. The role of Resident Liaison officer is to successfully facilitate...


  • London, Greater London, United Kingdom Hd6 Full time

    Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client, a contractor based in the South East, are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in East London and they are carrying out a...


  • London, Greater London, United Kingdom Daniel Owen Ltd Full time

    Resident Liaison Officer Roles Available (Temp to Perm)Working with a large Housing ContractorOffice based with site visits occasionallyDuties Offer information, advice and assistance to tenants and leaseholders whilst major works are being carried out to their homes. Liaise with and set the standard for contractors and their RLO's (and where appropriate...


  • London, Greater London, United Kingdom Vanbrugh Group Limited Full time

    Vanbrugh Group are currently assisting one of our main contractor clients to recruit a Trainee Resident Liaison Officer into the their business The company are a respected and highly successful local authority refurbishment company operating in the West and North London region. Following expansion and recent success in securing new contracts the company...


  • London, Greater London, United Kingdom Ackerman Pierce Full time

    Are you an experienced Resident Liaison Officer? Have you previously supported any major works programmes? My client is looking for someone who has excellent customer care and the ability to communicate with residents and a range of property and professionaladvisers efficiently and effectively. The council are looking for someone who can connect with...


  • London, Greater London, United Kingdom Fawkes and Reece Full time

    A large Housing Association are looking to do a recruitment drive for experienced Resident Liaison Officers in the London Area, specific to:Croydon Hackney Kensington HarringeyDay to day duties: Maintaining good communication with all residents on site Dealing with complaints & keeping the customer up to date on their query Working closely with the contracts...