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Handover Specialist
3 months ago
Customer Service is at the heart of what we do, the Available Car shopping experience is built around the customer and as a Handover Specialist you will play a crucial part in the process, ensuring customers have the very best experience and making the moment special for them with a seamless, hassle-free delivery.
Available Car is a family-owned Used Car Supermarket with 2 branches across the Midlands.Our Benefits:
- £22,500 per annum + commission
- Monday to Friday
- 22 days holiday + bank holidays)
- Training opportunities
- Long Service Awards
- Death in Service
- Occupational Health
- Friendly team environment
About the role:
- Confidently, professionally and proactively engage with customers in the showroom, ensuring a positive and memorable customer experience.
- Make recommendations on products that meet the customers' requirements.
- Guide and support customers through the handover process.
- Provide advice and assistance with any queries.
- Liaise with the Preparation Team to monitor the progress of sold vehicles.
- Check vehicles prior to collection.
- Ensure all customers are contacted prior to their collection to ensure a smooth handover process.
- Hitting team and individual targets.
About you:
This role demands an eye for detail and excellent organisational skills. You will take pride in engaging with customers face-to-face and have a passion for delivering outstanding customer service. You will present additional value-added product and services all whilst actively contributing towards the Available Car aims and values.
Skills required:
- Experience working in a target driven environment is desirable.
- A passion for delivering great service, greeting customers with a smile and serving them with pride.
- Work well within a team and communicate effectively and openly with others.
- Full UK driving licence is essential to the role as you will be driving manual, automatic & electric vehicle.
Hours:
Monday to Friday 9.30am to 6.30pm
Pay:
£22,500 per annum + commission
If this is you, we would love to hear from you
Job Types:
Full-time, Permanent
Salary:
From £22,500.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Onsite parking
- Referral programme
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Licence/Certification:
- Driving Licence (required)
Work Location:
In person
Reference ID:
Handover Specialist
