Field Service Engineer

2 weeks ago

Chelmsford, Essex, United Kingdom B Braun Medical Ltd Full time

Contract: Permanent

Working hours: 40 hours per week, Monday to Friday

Field-based: Mid Essex, London and surrounding areas

At B. Braun we play a critical part in protecting and improving the lives of patients... if you are looking for a role where you can really make a difference... this could be the opportunity for you

We have an exciting opportunity for a Field Service Engineer to join our Technical Services team delivering the maintenance of a range of B. Braun medical equipment in Mid-Essex, London and the surrounding areas.

You will predominantly be working to support our dialysis customers, performing on-site servicing and repairs at customer sites, including patient homes where required.

Here's what you can expect to be doing...

  • Ensuring and delivering the highest quality maintenance services for the delivery of excellence in customer service.
  • Self-scheduling of PPMs on contracted equipment direct with customers as required.
  • Ensuring Technical Services key performance indicators are met for customers, including repair turn-around times, PPM completion and uptime.
  • Proactively seeking to improve the processes and services provided by B. Braun Technical Services.
  • Providing accurate and detailed reports on all work carried out.
  • Developing strong and productive relationships/partnerships with customers.
  • Ensuring effective maintenance and calibration of all B. Braun-provided tools and test equipment.
  • Responsible for the accurate management of issued stock items.

What you'll need to succeed

  • Experienced and skilled in providing comprehensive technical repair and servicing.
  • Qualified to HNC or equivalent in Engineering (preferably Electronics).
  • A competent and experienced hands-on service engineer, with the ability to problem solve effectively and efficiently.
  • Flexible and self-motivated, with the ability to maintain and achieve service targets and deadlines.
  • A team player, with the ability to also work unsupervised using their own initiative.
  • An excellent communicator with the ability to deal and interact with customers effectively at all levels.
  • Full driving licence

In return we will provide the following benefits:

  • 27 days annual leave plus bank holidays
  • Potential annual bonus scheme
  • Company car
  • Free onsite parking, tea and coffee
  • Onsite subsidised canteen
  • Company Pension scheme - employer contribution match up to 7%
  • Life assurance 3 x annual salary
  • Group Income Protection Scheme
  • Private Medical Insurance option
  • Occupational Sick Pay
  • Assistance with further study
  • Learning and development opportunities
  • Enhanced family-friendly payments
  • Aviva Employee Assistance Programme which includes access to digital well-being programmes
  • Aviva DigiCare Workplace App which includes access to a free digital GP and a health check
  • Recognition and long service awards
  • Professional subscription reimbursement when required for your role
  • Health and well-being activities
  • Financial education support
  • Access to our benefits app with fantastic discounts from hundreds of retailers and instant access to your digital payslip

Optional benefits:

  • Westfield Health Cash Plan
  • Blue Light Card
  • Discounted gym membership
  • Cycle to work scheme
  • Costco Wholesale membership
  • WSL – 40% off Will writing service
  • Taste Card

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