Current jobs related to Patient Advisor - Newport, Newport - St Joseph's Independent Hospital

  • Patient Advisor

    2 weeks ago

    Newport, Newport, United Kingdom NHS Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Advisor to join our team at Newport Health Centre. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesCommunication and Patient SupportTo provide clear and concise information to patients, addressing...

  • Patient Advisor

    2 weeks ago

    Newport, Newport, United Kingdom NHS Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Advisor to join our team at Newport Health Centre. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesCommunication and Patient SupportTo provide clear and concise information to patients, addressing...

  • Patient Advisor

    3 weeks ago

    Newport, Newport, United Kingdom St Joseph's Independent Hospital Full time

    Job Title: Patient AdvisorDepartment: Outpatient BookingsResponsible to: Outpatient Team Lead/Customer Services ManagerJob SummaryThe outpatient bookings team provides exceptional customer service, striving to exceed patients', consultants', and colleagues' expectations. The team is target-driven, utilizing soft sales techniques to convert inquiries into...

  • Senior Sales Lead

    2 weeks ago

    Newport, Newport, United Kingdom Spire Healthcare Ltd Full time

    Job Summary:We are seeking an experienced Senior Sales Lead to join our team at Spire Healthcare Ltd. As a Senior Sales Lead, you will be responsible for leading our Private Patient Sales Advisors and providing self-pay pricing support to contribute to the successful delivery of our team's daily and monthly sales targets.Key Responsibilities:Lead and manage...

  • Senior Sales Lead

    2 weeks ago

    Newport, Newport, United Kingdom Spire Healthcare Ltd Full time

    Job Summary:We are seeking an experienced Senior Sales Lead to join our team at Spire Healthcare Ltd. As a Senior Sales Lead, you will be responsible for leading our Private Patient Sales Advisors and providing self-pay pricing support to contribute to the successful delivery of our team's daily and monthly sales targets.Key Responsibilities:Lead and manage...

  • Senior Sales Lead

    2 weeks ago

    Newport, Newport, United Kingdom Spire Healthcare Ltd Full time

    Job Summary:We are seeking an experienced Senior Sales Lead to join our team at Spire Healthcare Ltd. As a Senior Sales Lead, you will be responsible for leading the Private Patient Sales Advisors and providing line management and self-pay pricing support to contribute to the successful delivery of the team's daily and monthly sales targets.Key...

  • Senior Sales Lead

    2 weeks ago

    Newport, Newport, United Kingdom Spire Healthcare Ltd Full time

    Job Summary:We are seeking an experienced Senior Sales Lead to join our team at Spire Healthcare Ltd. As a Senior Sales Lead, you will be responsible for leading the Private Patient Sales Advisors and providing line management and self-pay pricing support to contribute to the successful delivery of the team's daily and monthly sales targets.Key...

  • Senior Sales Lead

    2 days ago

    Newport, Newport, United Kingdom Spire Healthcare Ltd Full time

    {"title": "Senior Sales Lead", "description": "Job SummaryWe are seeking a highly motivated and experienced Senior Sales Lead to join our team at Spire Healthcare Ltd. As a Senior Sales Lead, you will be responsible for leading the Private Patient Sales Advisors and providing self-pay pricing support to contribute to the successful delivery of the team's...

  • Senior Sales Lead

    1 day ago

    Newport, Newport, United Kingdom Spire Healthcare Ltd Full time

    {"title": "Senior Sales Lead", "description": "Job SummaryWe are seeking a highly motivated and experienced Senior Sales Lead to join our team at Spire Healthcare Ltd. As a Senior Sales Lead, you will be responsible for leading the Private Patient Sales Advisors and providing self-pay pricing support to contribute to the successful delivery of the team's...

  • Sales Director

    1 week ago

    Newport, Newport, United Kingdom Spire Healthcare Ltd Full time

    {"title": "Senior Sales Lead", "description": "Role OverviewSpire Healthcare Ltd is seeking an experienced Senior Sales Lead to join our team in Cardiff. As a key member of our sales team, you will be responsible for leading the Private Patient Sales Advisors and contributing to the successful delivery of our sales targets.Key ResponsibilitiesManage and...

  • Sales Director

    1 week ago

    Newport, Newport, United Kingdom Spire Healthcare Ltd Full time

    {"title": "Senior Sales Lead", "description": "Role OverviewSpire Healthcare Ltd is seeking an experienced Senior Sales Lead to join our team in Cardiff. As a key member of our sales team, you will be responsible for leading the Private Patient Sales Advisors and contributing to the successful delivery of our sales targets.Key ResponsibilitiesManage and...

  • Pharmacist - Primary Care Advisor

    3 weeks ago

    Newport, Newport, United Kingdom Aneurin Bevan University Health Board Full time

    Job SummaryWe are seeking a highly skilled and experienced pharmacist to join our Primary Care Medicines Management team as a Prescribing Adviser. The successful candidate will work closely with GP practices and Neighbourhood Networks across Aneurin Bevan University Health Board to ensure safe, evidence-based, and cost-effective prescribing practices.Main...

  • Pharmacist - Primary Care Advisor

    2 weeks ago

    Newport, Newport, United Kingdom Aneurin Bevan University Health Board Full time

    Job SummaryWe are seeking a highly skilled and experienced pharmacist to join our Primary Care Medicines Management team as a Prescribing Adviser. The successful candidate will work closely with GP practices and Neighbourhood Networks across Aneurin Bevan University Health Board to ensure safe, evidence-based, and cost-effective prescribing practices.Main...

  • Patient Advisor

    5 months ago

    Newport, United Kingdom Newport Health Centre Full time

    Analysis and Judgement To ensure you are competent and appropriately trained to carry out any delegated responsibility you accept. To maintain a clean and safe environment for patients, visitors and staff reporting building or equipment faults Recognise and inform managers of any matters requiring their immediate attention or expedite and progress issues...

  • Patient Advisor

    4 weeks ago

    Newport, United Kingdom St Joseph's Hospital Full time

    37.5 hours per week (Full Time) £26,410 Description St Joseph's Hospital are looking for a Patient Advisor to join our Outpatient Bookings department.  Duties and responsibilities Provide an efficient and professional Customer Service to patient’s consultants...

  • Health Advisor

    4 months ago

    Newport, United Kingdom Isle of Wight NHS Trust Full time

    We are recruiting 111 / 999 Health Advisors to join #TeamIOWNHS working on both full-time permanent contracts Working from our Emergency Operations Centre you will be the first line of support for people calling 111 or 999 who need help or advice. This is an incredibly rewarding role that allows you to really make a difference to our callers lives. You do...

  • Health Advisor

    3 months ago

    Newport, United Kingdom Isle of Wight NHS Trust Full time

    We are recruiting 111 / 999 Health Advisors to join #TeamIOWNHS working on both full-time permanent contracts as well as full time 12 month fixed term contracts. Working from our Emergency Operations Centre you will be the first line of support for people calling 111 or 999 who need help or advice. This is an incredibly rewarding role that allows you to...

  • Health Advisor

    4 months ago

    Newport, United Kingdom Isle of Wight NHS Trust Full time

    Job Purpose To provide efficient management of calls from patients and healthcare professionals with emergency, urgent and non-urgent healthcare needs. This will involve triaging patients using the Clinical Decision Support system appropriately to direct the patient to the correct service. Job Statement To work as an integral part of the Integrated Urgent...

  • No7 Advisor

    3 months ago

    Newport, United Kingdom No.7 Boots Full time

    Newport, Commercial Street Part-Time Permanent The hourly rate for this role is £11.30 - £12.50 depending on location No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. Who we are Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe...

  • No7 Advisor

    4 months ago

    Newport, United Kingdom Boots Full time

    Summary Job Reference: - 219157BR Newport, Commercial Street Permanent **The hourly rate for this role is £11.30 - £12.50 depending on location** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory,...

  • Emergency Call Taker/health Advisor

    3 months ago

    Newport, United Kingdom Isle of Wight NHS Trust Full time

    999 and 111/999 CALL TAKER/HEALTH ADVISOR in our CLINICAL CO-ORDINATION CENTRE within the IOW NHS TRUST Band 3 - £22,816 - £24,336 (pro rata for part-time) Full-time/Part-time Permanent Role We are recruiting for 999 and 111/999 call takers to join #TeamIOWNHS. Working from our Clinical Co-Ordination Centre, you will be the first line of support for...

  • Emergency Call Taker

    4 months ago

    Newport, United Kingdom Isle of Wight NHS Trust Full time

    We at the Isle of Wight Integrated Care Hub are seeking to recruit Health Advisors to work in our Emergency Operations Centre within our highly functioning Integrated Care Hub at St Mary’s Hospital. Previous applicants and those unsuccessful at upcoming interviews need not apply Please note that successful applicants will be working for the Isle of Wight...

  • Clinical Support Desk

    3 months ago

    Newport, United Kingdom Isle of Wight NHS Trust Full time

    Are you looking for an opportunity to develop your career? Are you a qualified nurse or paramedic with current registration? If you are enthusiastic about helping others and want to make a difference, we want to hear from you. The Isle of Wight Ambulance Service is recruiting Clinical Advisors to work in our Integrated Care Hub which operates 24 hours a...

  • Optical Assistant

    4 months ago

    Newport, United Kingdom Specsavers Spytty Road Full time

    Are you passionate about retail and offering the best customer experience? Our advisor roles at Specsavers are not your ordinary retail positions - you’ll join the team as an Optical Assistant bringing your valued retail experience & customer service knowledge to meet the caring values and optical expertise of our brand, making sure every patient receives...

  • Emergency Call Taker

    3 months ago

    Newport, United Kingdom Isle of Wight NHS Trust Full time

    999 CALL TAKER/HEALTH ADVISOR in our CLINICAL CO-ORDINATION CENTRE within the IOW NHS TRUST Band 3 - £22,816 - £24,336 (pro rata for part-time) Part-time Fixed Term Role to cover Maternity Leave We are recruiting for 999 and 111/999 call takers to join #TeamIOWNHS. Working from our Clinical Co-Ordination Centre, you will be the first line of support...

  • Senior Sales Lead

    3 weeks ago

    Newport, United Kingdom Spire Healthcare Ltd Full time

    Senior Sales Lead | St Mellon's - Newport | Competitive salary plus excellent benefits | Permanent - Full timeDue to period of innovation, Spire Healthcare's Cardiff hub are recruiting for an experienced Senior Sales Lead. We are looking for driven, customer focused individuals to join our team on a full time and permanent basis. Full training will be...

  • Optical Assistant

    5 months ago

    Newport, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Store: Newport, Isle of Wight** **Working Hours: Full time or Part time considered (weekend working is essential)** **Experience level: Previous Optical experience is essential for this role** Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation...

  • Optical Assistant

    3 months ago

    Newport, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Location: Newport** **Salary: Competitive dependent on experience + Bonus & Perks** **Hours: Full time - 40 hours (Saturday work is essential)** **_ Previous Optical experience is essential for this role - Great progression and career opportunities_** Join our team as an Optical Assistant, and you’ll discover why at...

  • Optical Assistant

    3 months ago

    Newport, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Location: Newport Gwent, Wales** **Starting Salary £10.62 per hour - £11.22 per hour (Depending on experience)** **Working hours: Full time or Part time hours - weekend working essential** **Experience level: Previous Optical experience is essential for this role** Join our team as an Optical Assistant, and you’ll...

  • Relief Domestic Assistant

    4 months ago

    Newport, United Kingdom McCarthy Stone Full time

    **CASUAL DOMESTIC ASSISTANT** McCarthy Stone are looking for a** Domestic Assistant **to join their team. This role is to help us grow our domestic and care services offer to our residents in other McCarthy Stone developments local to the area including **Butter Cross Court in Newport,** Shropshire. If you have care experience as well that would also be an...

  • Retail Assistant

    4 months ago

    Newport, United Kingdom Boots Full time

    Summary Job Reference: - 230274BR Newport, High Street, Isle of Wight Permanent 37.5 hours per week **About the opportunity** An important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant, but you will have worked...

  • Optical Assistant

    3 months ago

    Newport Pagnell, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Location: Newport Pagnell** **Salary: depending on experience** **Hours: Full Time (39 hours) and Part Time (2 full days minimum) considered (Weekend work is essential)** **Perks: Free parking, Specsavers perks, friends and family discount, birthday day off and great career progression opportunities!** **Previous...

  • Clinical Sales Supervisor

    4 months ago

    Newport, United Kingdom Boston Scientific Corporation Full time

    **Clinical Sales Supervisor - New Cardio - South**: - Work mode: Remote in Country- Onsite Location(s): Newport, HRT, GB**Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of...

Patient Advisor

3 months ago

Newport, Newport, United Kingdom St Joseph's Independent Hospital Full time

Patient Advisor | £25,152 per annum |37.5 hours per week | Newport | Monday to Friday |
If you are passionate about healthcare and want to join a like-minded team, then look no further.


St Joseph's Independent Hospital has an exciting opportunity for an enthusiastic and motivated Patient Advisor to join our Outpatient Bookings Team in our busy Customer Services department.

The general working hours are Monday to Friday, between 8.00am - 5.30pm.

The role is telephone based and will be target driven using soft sales techniques to convert enquiries into appointments.

Working with us
St Joseph's is a world-class hospital providing private healthcare across 40 specialities.


Our vision is to take private healthcare to new levels, offering a service that recognises the individual needs of each patient.


We encourage our employees to have a positive work-life balance, who share our vision to provide world-class healthcare and we work effortlessly on training and development within our workforce to stand out from other healthcare providers.

We invest in our staff to ensure they are equipped to provide the best possible service to out patients, putting their care first.

St Joseph's has recently invested over £6m to drive improvements throughout the hospital and ensure patient safety.

We are constantly looking for ways to improve what we do - to offer quicker recovery and better outcomes for our patients.

With the new investment, the hospital is now better equipped to welcome more patients, creating new jobs which are varied and interesting.


St Joseph's is located north of the city of Newport within the popular area of Malpas lying just outside the boundary of Monmouthshire.

Two miles north of the M4 motorway, the hospital is easy to access from Cardiff, Bristol, Monmouth, and Abergavenny, just to mention a few.


Duties and Responsibilities
Provide an efficient and professional Customer Service to patient's consultants and colleagues.

Ensure personal and team sales targets are met, using trackers/CRM systems to capture information.

Follow all sales process and keep an accurate tracker to ensure opportunities are maximised.

Have excellent understanding of the patient pathways throughout the hospital.

Have excellent knowledge of all consultants/specialties.

Maintain the website enquires, again ensuring we capture information in trackers/CRM systems if not converted into an appointment.


Maintain an up to date and accurate call back system ensuring we provide relevant information at the appropriate time and maximise the sales opportunity.

Manage you personal call statistics to ensure you are contributing to the overall team call performance

Provide accurate pricing guides to patients.

Ensure all data that is captured is accurate and appropriate when booking appointments, eg correct GP surgery, credit card details etc

What you need to know

  • Essential_
Experience working within a call handling sales team

Experience in customer service

Willingness to learn

Excellent attention to detail

Excellent IT skills

Be self motivated, target driven and good at problem solving

  • Desirable_
Further education eg A level, BTEC

Experience using CRM systems

Experience in a healthcare setting

Benefits
We are an organisation who invests in its employees and in return for your skills and commitment, you will enjoy investment into personal and

  • 35 days annual leave including bank holidays
  • Contributory pension
  • Private Medical Insurance for you and a family member
  • Ongoing training and development
  • Free onsite parking
  • Discounts for staff and family


We value our staff and work together with them to ensure that St Joseph's provides opportunities to achieve best practice in an enjoyable and rewarding environment.

-
Please note we will only contact you should you be shortlisted for interview._

Job Types:
Full-time, Permanent

Salary:
£25,152.00 per year

Benefits:

  • Canteen
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free flu jabs
  • Free parking
  • Onsite parking
  • Private medical insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Call handling: 1 year (required)

Work Location:
One location