Carecall Officer

2 weeks ago

Stockport, Stockport, United Kingdom Stockport Homes Group Full time

Full time - 37 hours per week

Closing date: 11th February 2024

Interview date: 15th February 2024


At Carecall, we understand that experience is valuable, but we place an even greater emphasis on the right attitude and transferrable skills.

We currently have several vacancies, with a mix of permanent and temporary positions.

Our commitment to a healthy work/life balance has prompted us to review work patterns and we are in the process of refining our rota systems to better align with our values and ensure our staff's well-being.

Whilst IT skills are essential; you don't need to be an expert.

Confidence in using a computer, a willingness to learn new systems, and the ability to follow clear instructions and procedures are key.

Compliance with TSA standards and guidelines is key, ensuring the safety and well-being of our customers, whether through phone or in-person interactions.

As a 24/7 service, operating 365 days a year.


Due to the nature of the role, you would be required to hold a full UK driving licence, but you wouldn't need access to your own car.


A typical day as a Carecall Officer (CO) could involve:

  • Attending to a person in their own home, who has had a fall, and using specialist lifting equipment to help them up.
  • Working with Police, Ambulance Crews and Social Services as well as internal departments and your colleagues
  • Promoting Telecare and the range of benefits it provides our customers with.
  • Supporting the wider team.
  • Installing TEC Equipment.

What's in it for you:

  • Work/

Life Balance:
We value your well-being

Training:
Manual handling, first aid, and safeguarding training to equip you for success.

  • Career Development: Access to training and opportunities unique to a company of our size.
  • Company Benefits: Enjoy the perks of being part of the Group.
  • Hybrid Vehicle: A vehicle for work purposes for use during your shift.
  • Facilities: Modern offices, free secure parking outside of normal office hours, and unlimited free tea and coffee.
**_
A driving licence is necessary for this role._**INDGEN


SKylight is a Community benefit society established in 2018 and was set up as the charitable arm of Stockport Homes Group.

As a Community benefit society, SKylight was set up for the benefit of the community with a social objective.


SKylight works closely with the people of Stockport to help transform lives in local communities including furniture recycling, providing accommodation and intensive support to people who are homeless, affordable holiday clubs for local children, and a network of community stores called Pantries to help people make their money go further.


SKylight are proud to be part of Stockport Homes Group and their contribution to making Stockport a great place to live and work.

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