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Key Time Worker
1 week ago
Whether it's our customers that are saving for their future or buying their dream homes, supporting our communities to make a real difference around our region, or investing in our people who want to work hard and realise their career ambitions, we're here to brighten the lives of those we work for and work with.
An award-winning company, the Cumberland has been rated 1* "Very Good" place to work by Best Companies.About the Role
Exceptional service at The Cumberland is something our customers can rely on.
Regardless of what's going on in the world, our customers can trust in us to provide them with the best experience.
As a Customer Service Assistant, you will be part of a team which is committed to delivering an outstanding customer experience.
In addition to providing an efficient cashiering service, our colleagues are able to spot opportunities to help our customers, talk confidently about our brilliant products and services, and generally look after our customer needs.
There will also be opportunities within this role to work collaboratively with other areas across the business.
As a Key Time Worker, we'll be relying on you to work with us flexibly during busier periods to help us maintain that exceptional service.
You'll be comfortable talking to customers about our brilliant products and services and generally looking after our customer's needs, in any setting.
About You
- A passion for people and delivering an outstanding customer experience
- Exceptional communication and organisational skills
- Confidence in working in a customer facing environment and motivated to achieve key objectives
Unlike banks, we don't have public or private shareholders which means we can invest 100% of our profits back into our business.
As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.
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