Survey Processor

We have an exciting opportunity to join our small department in an expanding company who are responsible for providing our customers high quality drainage condition reports, accurate and detailed connectivity CAD plans and quotations for repairs to damaged drainage systems.

Full training will be provided so no previous experience is required though it would be ideal to have some understanding of the industry.

• Manage the data completed on site, ensure that it is organised and backed up.
• Ensure that the data collected on site is processed within 4 working days.
• Review the footage recorded on site and transcribe the observations on to the WinCan software.
• Liaise with operations/sales/client with feedback from site, if any further actions are needed such as issues that have arisen.
• Collate a list of recommendations from our observations when reviewing the survey results, for remedial action. With our estimated price to put these recommendations in to action.
• Produce professional quality drawings using AutoCAD.
• Issue the data, including the drawings, WinCan report and recommendations are issued to the client via DVD/electronic delivery within 5 working days from completion on site.
• Print/check the drawings issued from the client, generate plans for use on site using tools such as Google Earth if one isn't available.
• Assisting sales support manager when required.
• Producing recommendation quotations from external CCTV surveys.

It is not possible for this document to totally encompass or define all tasks that may be required of the post holder.

The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.

• The Company is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation.
• To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect.

• Ensuring CCTV survey footage is handed in within 24hrs of completion on site.
• Surveys are processed and sent to customers within 4 working days.
• Department targets are hit on a monthly / annual basis.

• Full training to be provided.
• 5 GCSEs C above
• Good knowledge and use of IT
• Previous experience in office environment preferred but not essential

• Excellent verbal and written communication skills.
• Knowledge of the Microsoft Office Software Suite.
• Polite and approachable at all times.
• Focus, thoroughness and keen attention to detail.
• Good level of written skills and ability to produce reports.
• Has a 'can do/will do' attitude.
• Excellent planning & organisational skills.
• Analysis of own performance and takes steps to improve this.
• Remains focused when faced with competing demands.
• Keeps people informed of progress on key tasks.
• Adapts their communication style to suit their customer / colleagues, responding to their feedback or queries.
• Work to tight deadlines.
• Accepts new ideas and change initiatives.
• Always conducts themselves in a courteous and professional manner.
• Always maintains the strictest levels of confidentiality.

• Candour open, honest, sincere and receptive.
• Accountability is accountable for own actions, behaviour and performance. Takes ownership of decisions.
• Respect behaves with dignity and respect, listens and shows empathy.
• Excellence strives for excellence.