Telephonist and Dispatch Clerk
2 weeks ago
Are you interested in joining Amber Taxis the largest Taxi company in the amber Valley area? Due to an increase in workload we are now recruiting for experienced Telephonists and Dispatchers to assist our already highly experienced and friendly team in Alfreton to help in the vital role of taking bookings and dispatching taxis.
The successful applicant will be computer literate and have a can do attitude.They will have excellent customer service skills and be required to interact with our customers providing a cheerful efficient service taking bookings over the phone and inputting them to the computer system.
They must be able to work under pressure, as part of a team but also must be willing and able to work on their own.
Experience with the "Autocab" booking system would be ideal, but not essential as full training can be given.Ideally they will have a good knowledge of the local area to help them take the bookings, but this is not essential.
Flexibility is key to this role as you must be able to work evenings, weekends as well as weekdays.Amber Taxis provides a 24 hour a day 7 days a week 365 days a year service and as such our dispatch office must be continually staffed.
There is therefore opportunity to work extra hours as holiday cover etc.The Job Entails
- Taking bookings over the phone and dispatching the jobs
- Inputting to the computer system
- Assisting drivers as they require with directions from the computer system
Benefits
- Pension scheme
- Friendly, relaxed working environment
- Flexible working hours
- Casual dress
- Free car parking
Terms
- Shift work
- Permanent role
- Wage £10.42 to £11.00 per hour depending on experience.
- Shifts available are:
- Weekend + Nights, Weekdays + Nights (negotiable)
Job Types:
Part-time, Permanent
Salary:
£10.42-£11.00 per hour
Benefits:
- Casual dress
- Company pension
- Onsite parking
COVID-19 considerations:
members of the public and drivers are not allowed in the dispatch office.
Ability to commute/relocate:
- Alfreton, DE55 7RG: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
