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Sales Order Processor and Office Administration
3 months ago
This is a superb opportunity for a customer services professional to provide world-class customer service to our clients based in St Albans.
PES Group is a specialist distributor of electrical control and Automation equipment.
The Sales Order Processor reports directly to the Office Manager and is responsible for, processing orders, and helping customers on the phone with their orders and responding to various enquiries, concerns, and requests about products and services.
Responsibilities include but are not limited to:
- Deal directly with customers either by telephone, or electronically.
- Respond promptly and effectively to customer enquiries.
- Direct requests and unresolved issues to the designated resource.
- Take information from our customers and prepare accurate quotations in a timely manner ensuring all data is correct.
- Process orders for immediate delivery, checking all relevant details to ensure no errors are made.
- Enter data accurately
- Progress customers order with suppliers
- Communicate and coordinate with internal departments
Requirements:
- Ability to communicate in a clear, professional, and effective manner
- Ability to building robust relationships with customers by ensuring they are aware of the full product offering.
- Full training will be given
Benefits:
- Starting salary £26,000
- Monday Friday 8:30am 5:30pm
- 20 days annual leave + Bank Holidays
- Excellent training and development opportunities
Salary:
£26,000.00 per year
Benefits:
- Onsite parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- St Albans, AL2 2DQ: reliably commute or plan to relocate before starting work (required)
Salary:
From £26,000.00 per year
Benefits:
- Onsite parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- St Albans, AL2 2DQ: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales administration: 1 year (preferred)
Work Location:
In person
Reference ID:
P1- SALES ORDER PROCESSOR