Magazine Sales Consultant
7 days ago
Permanent
Full time 37.Hybrid role; Home and Hub - 3 days in Crawley Office
Are you passionate about travel, sales and delivering exceptional customer service? We're seeking a number of enthusiastic individuals to join our team at Saga Travel Group as Travel Consultants
We are an award-winning tour operator, the UKs leading escorted holiday company.
Across our portfolio of holidays, we tailor unique experiences for small intimate groups of travellers or larger tours of 50 plus passengers.
As one of our Travel Consultants, you'll play a crucial role in providing personalised travel experiences to our customers, guiding them through their booking journey with expertise and care.
With opportunities for growth, competitive incentives (including experiencing our award-winning holidays for yourself), and a supportive team environment, this is your chance to turn your passion for travel into a rewarding career.
- During your first 4/6 weeks training period,you will be required to work from your assigned office location, either Ashford, Kent or Crawley. The hours for the 1st 4/6 weeks will be Monday to Friday 9-5.
Our Travel Consultants are responsible for the following tasks:
Identifying customer requirements to book the perfect holiday for them from the Saga and Titan product range.
Achieving and exceeding sales, conversion, and quality targets.
Always maintaining GDPR compliance, whilst adhering to FCA requirements/standards in the sale of insurance policies.
We need our Travel Consultants to be passionate about all things travel.
You will need to be confident on the phone and demonstrate sales and customer service skills, as well as demonstrating the following skills and experience:
Proven experience in a sales environment, either face to face or over the phone, with a track record of achieving sales targets.
Proven ability to work toward and surpass performance goals.
Extensive Travel Experience:
Passionate about exploring new destinations, with first-hand knowledge of various travel aspects.
Experience in customer service or Contact Centre environments.
Knowledge of a GDS System (Sabre Preferable): Familiarity with Sabre or similar global distribution systems used in the travel industry.
The assessment will be for half a day meeting the team and learning more about Saga Travel Group. We believe exceptional workdeserves even more exceptional rewards, that's why we have put together an amazing benefits package.5 hours per week, Monday to Sunday. (Expected 2 Saturdays and 1 Sunday in a 4-week rotation)
25 days holiday + bank holidays
Option to purchase additional leave up to 5 extra days
Pension scheme matched up to 10%
Life assurance policy on joining us
Wellbeing programme
Colleague discounts including family discounts on cruises and holidays
Range of reductions and offers from leading retailers, travel groups and entertainment companies
Enhanced maternity and paternity leave
Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK.
The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service.
These include cruises and holidays, insurance, personal finance and the Saga Magazine.
At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.
Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.
We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.
For more information on our DEI policies please visit our Saga Careers page.
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