Young People's Project Worker

1 week ago

Colliers Wood, Greater London, United Kingdom AJP Care Ltd Full time

PURPOSE OF JOB
Responsible for delivering accommodation-based services to previously homeless young people.

DUTIES Service Delivery

Provide an intensive and effective needs-led service for service users in supported accommodation.

Carry out regular key working sessions with service users to identify barriers to independence and react to issues that arise.

Assist allocated clients to identify and work towards individual goals consistent with sustaining a tenancy.

To be the first point of reference for allocated service users and ensure that mechanisms are in place to respond to emergencies.

Consult service users when making key decisions that affect their service.

To ensure that Equality and Diversity Policy is promoted and implemented in all areas of the Project Workers' responsibility.

Resource Management

Assist clients with finances, including welfare and housing benefits and grant claims, liaising with appropriate agencies and the Finance Co-ordinator where necessary.

Maintain a working knowledge of available resources for clients, signposting and referring as necessary

Maximise the opportunities available for clients through joint-working with external providers. Casework Management

Participate in reviews of clients' cases - alongside partner agencies and other services.

Organise meetings with individual residents to assist their assessment of housing, employment, training, education and financial needs, and to draw up programmes, which outline strategy to meet these needs.

Advise and assist residents to secure suitable move-on accommodation, contacting other agencies for suitable vacancies and making referrals to other projects as appropriate.

Advise and give practical assistance to residents in life skills training, including benefit claims, budgeting and cooking.

Ensure that residents obtain their entitlement to benefits wherever possible, advocating on their behalf.

Deal with breaches of residents' licence agreements, issuing warning letters and notices to quit as appropriate, and where necessary terminating licence agreements.

Provide telephone advice on accommodation and other matters, within reason, to callers to the project.

Provide support for residents as appropriate, making referrals to more specialised services as necessary.

Provide advice and practical assistance to former residents, and carry out planned resettlement work with those who secure independent accommodation.

Maintain accurate records of work undertaken and contribute to the collation of service statistics.

Develop innovative solutions to identified needs and identifying and accessing new services for the benefit of the service users.

Organisational Responsibilities

Liaise and work with all internal stakeholders to deliver an effective wide service.

Contribute to new initiatives for the service and the whole of company.

To participate in the planning and decision making of the organisation including project development and to remain professionally up to date and raise new issues with the Manager.

To be responsible and accountable for providing jointly agreed advice, support, motivation, meaningful activity, crisis intervention and future planning interventions for the service users that increases their independence.

Participate in staff management and support systems in line with policies and procedures, including induction, supervision and appraisals.

Contribute to regular team meetings.

Maintain a safe and appropriate physical environment for staff and service users.

Keep up to date with all relevant training, policies and procedures.

Admissions

Liaise with referral agencies, receive enquiries and interview prospective residents, consulting with the manager to determine whether to offer accommodation.

Issue licence agreements, and other relevant documents, and induct new residents into the project.

Administration

Collect Personal Charges and maintain effective arrears control.

Be responsible for the project's petty cash and rent floats, whilst on duty, ensuring that all transactions are correctly recorded and that expenditure is properly authorised.

Maintain records of referrals to the project and case records on individual residents.

Maintenance

Monitor the residents around general cleaning and upkeep of the house.

Conduct regular fire drills and room checks, and report maintenance needs and health and safety hazards as appropriate.

To take charge of the hostel whilst on duty, when being the sole member of staff on the premises.

Liaison and Planning

Participate in staff meetings.

Maintain liaison with relevant agencies, groups and individuals in the community, including the DWP, other housing projects, local doctors, social workers and probation officers.

Conduct regular house meetings with hostel residents.

Partic

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