Account Manager

2 weeks ago


Cardiff, Cardiff, United Kingdom Reed Business Support Full time
Are you looking to join an global leader who deliver a customized service to their customers? Would you like to work for a company where there is great scope for progression and worldwide travel as part of your job, with a fun friendly culture based in theirCardiff office as a Customer Account Manager?

What you'll be doing:

  • Providing excellent customer service
  • Key point of contact for your accounts
  • Proactively engaging with clients to improve customer satisfaction
  • Updating spreadsheets and databases
  • Responsible for providing new quotes
  • Developing and maintaining strong relationships with your key accounts
  • Gaining feedback to assist with product development

What you need:
(required skills and quals)

  • Experienced in being an excellent communicator
  • Experience working in a similar role
  • Strong initiative
  • Attention to detail
  • Excellent customer service
  • Confident using Excel
  • Understand KPI's and how they are met

What you'll get:

  • Worldwide travel
  • Generous Pension scheme
  • 25 days holiday (plus bank holidays)
  • Great fun, friendly culture
  • Subsidized parking
  • Cycle to work scheme
  • Private healthcare
  • Hybrid working
  • Social Club
  • 35 hour week
  • Scope for progression

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