Trainee Lettings Negotiator
7 days ago
- We have an exciting opportunity to recruit a Trainee Lettings Negotiator to join our Lettings team based in Cambridge.
As a Trainee Lettings Negotiator, you will assist with the growth and development of the Cambridge branch and will be provided with training and support in order to meet set individual and office targets.
As the post holder, you will help to register and manage a list of applicants ensuring that they are regularly contacted and offered new properties.
You will also assist with processing any lettings paperwork and ensure that the tenancies are compliant and let in accordance with our Residential Letting Standard Operating Procedures (SOPs).
Main Tasks:
- Act as first line response to answer the telephone and deal with enquiries
- Meet and greet all potential clients visiting the office
- Deal with rerouting enquiries for other offices/departments in the building
- Enter applicant details on to the database and arrange viewings when necessary
- Promote available properties to all enquiries to encourage viewings
- Follow up viewings and report back to the vendors for all viewings of the office and use the opportunity to push for additional viewing and market appraisals
- Assist with accompanied viewings as necessary
- Through contact with applicants search for and develop new business opportunities with particular emphasis on increasing volume of secondhand sales
- Back up to other members of staff as required particularly during holiday periods
What will it take to be successful?
- To be successful in this role, you'll have strong customer service skills and a keen interest in the residential lettings sector. You'll also have excellent written and verbal communication skills, good administrative and organisational skills and the ability to work well under pressure. You'll be a strong team player with good interpersonal skills, IT literate and comfortable working with databases and relevant software.
- 8.30am to 6 pm, Monday to Friday and 9 am to 1 pm (1 in 4 Saturdays)
- Contract type
- Permanent
- Location
- Cambridge The Marque
Why choose us?
We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.
As an equal opportunity employer, with the Investors in People Gold accreditation, we are dedicated to driving diversity and inclusion in the workplace.
Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential.
We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you.
We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.
About us:
Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.
Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients.
These long-standing relationships are our most important and most closely protected asset.From private landowners to local authorities, pension funds to farmers - our universe of client experience is among the most varied in UK property.
We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients' future prosperity.Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.
Our values:
- Approachable
- We treat every relationship with respect, integrity, and warmth
Effective
- We do what we say we will, we do it well and we are accountable
Ambitious
- We are ambitious for our clients and for our firm
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