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Graduate - Property Claims Officer

3 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom QBE Insurance Group Full time
Performance & Data Officer page is loaded Performance & Data Officer
Apply locations AUS - NSW - Newcastle AUS - NSW - Parramatta time type Full time posted on Posted Yesterday job requisition id Primary Details

Time Type:
Full time

Worker Type:

EmployeeTo work as part of a team improving data accuracy and performance information to support Managed Fund Claims activities.

Support portfolio data and metrics that matter (including data validation and investigation of data issues with stakeholders) Data and Performance Officer

Work collaboratively with management to drive operational performance.
If you love workers compensation, data and performance, this is your opportunity
Competitive salary + bonus + benefits and working with a great team .
W ork collaboratively with our leaders to drive success across key compliance and performance metrics.

As our performance and data officer you will have the opportunity to work collaboratively with our leaders to drive success across key compliance and performance metrics.

A key part of your role is going to be data analytics, formulating reports to send to the leaders, identifying trends, reviewing data and understanding how to tell a story with the reports you create.


Preparation and implementation of business performance reporting
Responsible for the data validation process
Ensure claims practices are in line with internal guidelines/standards and best practice.
Coach and support Claims teams with the assistance of the Skills Development Leads in your team.
Review claims and provide constructive feedback on data quality, and performance trends.
Ensure awareness of key risk areas and appropriately escalate identified failures in a timely manner .
Provide guidance and recommendations to claims operations from your analysis of data to NI Leadership team.
Look for, and lead opportunities for innovation in Workers Compensation process.

You genuinely care about the work you do, you have a good understanding of claims management as well as data reporting and appreciate the important role it can play in business improvement initiatives.

You are a team player, have great communication and influencing skills and a strategic mindset to help drive cha nge.

You have attention to detail but can work in a fast-paced environment with lots of opportunity for growth with new strategic initiatives.

Previous experience in workers compensation with an understanding of the life cycle of a claim and the key regulatory requirements
Intermediate experience with Microsoft Excel and Office
A genuine interest in data, performance, and reporting
Experience with understanding performance goals and requirements

We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.

We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner .

We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities .

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. Hybrid Working' – a mix of working from home and in the office to enhance your work/life balance
Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
18 weeks' gender-equal flexible leave for all new parents, including paid super
The ability to maximise retirement savings through voluntary super contributions and company matching
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
Additional leave and support through QBE's Family Domestic Violence First Responder Network
Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
Gold Employer status for 4 years in a row Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion

Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates

Successful applicants will need to complete work rights, police and credit checks t hrough our online provider as a condition of employment.

If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at .We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions.

Our product portfolio includes property, motor, crop, energy, marine and aviation.