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Sales Co-ordinator
3 months ago
Are you an experienced Order Processor with exceptional customer service skills?
If you are, you could be exactly what we're looking for.
Reporting to the Ecommerce / Sales Department Manager, the Sales Coordinator vacancy is a varied and rewarding position.
Unitruck Ltd are currently looking for a Sales Coordinator, who will be one of the primary contacts for a portfolio of circa 200 customers, with a responsibility to ensure good customer communication, customer relations and order processing.
Key responsibilities:
- Ensure agreed service standards are provided to individual customers and, where necessary, liaise with the operations and other functional areas to ensure any issues are resolved in a timely manner to the customer's satisfaction.
- Provide customers with regular reports in agreed timescales and where appropriate investigate and report any shortfall/discrepancies highlighted by such reports to the Line Manager.
- Provide administrative support to contracts outside defined portfolio base, as required.
- Maintain an uptodate sales / technical knowledge of Unitruck product portfolio.
- Project a professional impression of the company and act in accordance with the relevant industry code of practice.
- Effective verbal and written communication skills.
- Ability to influence at colleague level.
- Able to prioritise and coordinate multiple work requirements to meet deadlines.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
- Able to understand and empathise with customer needs whilst balancing their needs with that of the Company.
- A good working knowledge of Microsoft Office Word and Excel.
Salary:
£26,265.00 per year
Benefits:
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Ashton-UnderLyne, OL6 8HZ: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
Reference ID:
MAT/02
Expected start date: 02/01/2023