Project Analyst, UX Studies

4 weeks ago

Cheltenham, Gloucestershire, United Kingdom GE Aviation Full time

Job Description Summary
This role is a part of the Separation Management Office supporting the transition from GE Corporate to GE Aerospace. In this role, you will be responsible for delivering on organizational change management and employee enablement plans to drive adoption and behavior change across the Workforce Experience & Insights portfolio. You will be responsible for creating and implementing components of the overall change strategy and design and delivery of the plans. Key activities include investigating users' experiences, needs, and preferences. You will employ various research methods, such as surveys, usability tests, and interviews to gather data, generate customer personas, and map user journeys.

The Project Analyst, UX Studies & Measurement will work in partnership with the Change Management and Enablement team to deliver on relevant and timely change management programs/projects. You will be required to demonstrate and apply knowledge of change management best practices, methodologies, and industry best standards. Job Description Roles and Responsibilities :
  • Conduct surveys, user interviews, usability tests, and other research methods to gather qualitative and quantitative data on user behavior, preferences, and pain points.
  • Collaborate with cross-functional teams, such as designers and product managers to determine research objectives and inform the design process through concise reports and presentations.
  • Create user personas and customer journey maps to provide insight into user-centered design decisions.
  • Analyze and interpret research findings to provide actionable recommendations that can improve our product's usability and functionality.
  • Develop and execute A/B tests to validate design hypotheses.
  • Incorporate industry practices, emerging trends, and modern technologies into our UX research practices.
  • Promote objective research practices, check that design principles are inclusive and accessible, and ensure our product can be u sed by a diverse set of customers.
Required Qualifications:
  • Bachelor's degree in human-computer interaction, psychology, or a related field or experience in Human Resources and/ Change Management oversight.
  • Demonstrable experience of working in UX research and change management.
  • Strong grasp of different research methodologies, including questionnaires, user interviews, and usability testing .
  • Robust knowledge and expertise in information architecture, prototyping, and wireframing
  • Prior experience working with survey tools .
  • Must be willing to travel up to 10%
Desired Characteristics:
  • Manufacturing experience is preferred.
  • Must have excellent written and oral communication skills
  • Proven experience in implementing enterprise-wide HR change management initiatives that has led to user adoption.
  • Strong consultative skills to inform plans within the boundaries of time and resources.
  • Detail orientated with good analytical and critical thinking skills .
  • Articulate, adaptable, with excellent inter-personal and cross-cultural skills.
  • Eye for detail, confidence to challenge and ask questions.
  • Can-do attitude with a strong sense of accountability as well as interdependence.
  • Ability to work under broad or limited supervision.
  • Logical, structured and process-orientated thinking.
  • Excel, Word, and PowerPoint skills ; quick adaptability to systems, tools, and processes.
  • An example p ortfolio of professional work (or academic examples) accessible on resume is recommended and useful.
Flexible Working GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance. Total Reward At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible. As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;
  • Performance based annual bonus
  • Non-contributory Pension
  • Life Assurance
  • Group income protection
  • Private medical cover
  • Holiday Hourly equivalent of 26 days, with flexible option to buy or sell
Security Clearance Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS Right to Work Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position #J-18808-Ljbffr

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