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Team Administrator

3 months ago


Sunderland, Sunderland, United Kingdom DB Arriva Full time

Arriva has a long history dating back to 1938 when the Cowie family opened a second-hand motorcycle shop in Sunderland, UK.

Little did we know it would become the first chapter in our incredible story that would see us grow to become a pan-European passenger transport partner.


Today, we are diversified across 12 countries, holding leading market positions in many markets across the countries we operate in.

We are one of the largest transport services organisations in Europe, employing c.39,000 employees and delivering more than 1.2 billion passenger journeys every year.


We are looking for a Team Administrator to join our Headquarters in Sunderland to provide high quality, comprehensive support and administration to the Corporate Affairs function in addition to providing some 1-2-1 support to the functions Senior Managers.

The Corporate Affairs function compromises of Health and Safety, Human Resources, Talent and Reward and Communication and Engagement. This role offers a wealth of variety and autonomy.

Duties of the role include but are not limited to:

  • Arrange and coordinate team meetings and events for the Corporate Affairs function, including preparing agendas and venues.
  • Diary management across the function.
  • Expenses management
  • Overseas travel management
  • Coordinate the Corporate Affairs recognition scheme.
  • Maintain the functions Yammer, SharePoint and Intranet pages.
  • Maintain group wide distribution lists, ensuring accuracy based on starters, leavers and movers.
  • Ensure accuracy of structure charts
  • Daily management of the Group Communications Mailbox
  • Support and coordinate the Employee Engagement Forum
  • Support with the functions procurement process, using our online system Oracle to onboard new suppliers, raise purchase requisitions and receipt goods and services.
  • Support with PLC engagement activity such as celebration days and onsite 'town halls'.
  • Administer starters, leavers, and renewals for Private Medical Insurance, including health screening where applicable.
  • Manage the oncall roster within the Communications and Engagement Team.
  • Monthly monitoring of input to Arriva DataHub for Corporate Key Performance Indicators.
  • Taking minutes for meetings within the function where required.
The role will require you to work such hours as necessary to perform the duties of the role.

About you

  • You can demonstrate previous experience in a similar administrative role, in a demanding and fast paced environment.
  • Previous experience of providing support to senior leaders is essential, as well as developing and maintaining relationships across a variety of stakeholders.
  • You are positive and driven with a cando attitude.
  • You have strong planning and organisation skills, particularly in diary and travel management.
  • You are confident and proficient in the use of all Office 365 systems (financial systems experience would be desirable).
  • You are able to manage sensitive personal and organisational data with discretion.

What we can offer you (in addition to a competitive base salary):

  • Generous pension plan
  • Hybrid working (2 days in our modern Sunderland office, 2 days at home and 1 flexible)
  • Free parking on site
  • 25 days holidays and 8 bank holidays, with the option to purchase up to 10 additional days (Note the 2023 window has now closed)
  • Access to our Employee Assistance Programme (EAP)
  • Cycle to Work Scheme
  • The Village our Online Reward Gateway for high street discounts and more
  • Arriva Bus Pass which gives you and your family free travel on all Arriva bus services outside London (T&C's apply).
  • Global Arriva Inclusion Network (GAIN)
- a community of people who are passionate about equality, diversity and inclusion.

Why work for us?
Arriva is a people focused business.

In every part of Arriva, our people deliver high standards of customer service and work together to demonstrate kindness, determination, and resilience.


  • Our values were created by Arriva people. They guide our actions and the way we work, helping to reflect and shape our culture. They focus on caring, integrity and making the difference.


Our people choose to work for us, and to stay with us, because we are a great place to work.

At Arriva, we strive to create a culture where we can all be ourselves, where we belong, feel respected and our differences celebrated.


  • We actively seek out and value difference. We want our business to reflect the wide range of communities in which we operate, so we can serve them even better.