Head of Ecommerce

7 days ago


London, Greater London, United Kingdom Groupe Clarins Full time
Role:
Responsible for aiding the Digital, CRM, and E-Commerce Director along with the Team in various PA and administrative tasks, as well as organizing internal events.

Responsibilities:
- Manage the Clarins website and its P&L.
- Develop and execute a successful ecommerce strategy.
- Control the e-commerce budget, including forecasting and financial reporting.
- Enhance sales & conversion through online sales & conversion drivers.
- Trade the website by product merchandising to increase sales and implement new activities when necessary.
- Develop and optimize the website for a seamless user experience.
- Collaborate with marketing and external agencies to improve digital marketing and website functionality.
- Monitor site performance and adjust plans accordingly.
- Work with the supply chain team to forecast and manage ecommerce inventory.
- Ensure smooth functioning of digital and e-commerce activities in line with CRM and digital media strategy.
- Roll out new onsite functionalities for engaging experiences.
- Oversee content plan considering SEO, content optimization, and social media insights.
- Manage Online Acquisition.
- Implement a SEO strategy to increase website traffic.
- Optimize acquisition channels to boost sales and customer acquisition.
- Analyze spend efficiency for customer acquisition costs.
- Utilize advanced analytics and growth hacking initiatives for online presence growth.

Qualifications:
- Experience in managing P&L and customer experience optimization.
- Proficient in content strategy, SEO, social media insights, and audience profiling.
- Strong influencing and leadership skills with a proactive approach.
- Strategic mindset with the ability to deliver ambitious trading plans.

Requirements:
- Proven track record in successful E-commerce.
- 7-10 years of extensive ecommerce knowledge.
- Strong analytical skills and ability to translate data into plans.
- Trading mindset with knowledge of supporting technologies and ecommerce fundamentals.
- Understanding of digital marketing mix and experience in driving growth.

We Offer:
- Nearly 70 years of expertise in beauty and spa.
- Unique products and services.
- Focus on Social & Environmental Responsibility.
- Inclusive corporate culture.
- Development and training opportunities.
- Competitive compensation and benefits.
- We Care Day volunteering.
- Flexible work environment with remote working options.
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