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Speciality Coordinator

3 months ago


Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

The Neurology service currently has a position available for a Band 4 Speciality Co-ordinator to provide a comprehensive line management and administrative service to the unit in an efficient and timely manner.


In addition to the Consultants, the successful applicant will provide support to the Clinical Admin and Service Line Manager's therefore it is essential you are computer literate and have demonstrable medical secretarial experience.

You will have good communication skills with the ability to demonstrate an understanding of the importance of confidentiality together with excellent organisational skills.

Previous Demonstrable NHS experience would be advantageous but is not essential.

Job Purpose:


To provide a comprehensive, efficient, administrative service for Neurology in order to contribute to the smooth running of the department.

The post-holder will work as a key member of a team, sharing responsibility for all tasks required. Manage departments secretarial team on a day-to-day basis and conduct all yearly appraisals. Cover colleagues during periods of absence or sickness. Assist in training & development of staff, personal performance and recruitment.


Resolve data quality issues and monitor the RTT position thereby enabling the 18-week RTT target to be achieved by the care group.

All work must be undertaken ensuring strict compliance with all Trust policies and procedures.

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.


Use their initiative and take responsibility for themselves and the quality of their work and the service provided to patients.

Provide comprehensive, senior medical secretarial support.

Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.
PRIMARY DUTIES & AREAS OF RESPONSIBILITY

Speciality Coordinator

  • Responsible for the supervision and training of medical secretaries and Transcribers. Where appropriate manage and supervise members of the team.
  • Assist with the training of newly appointed, temporary, locum or other secretarial and supporting them during their assimilation.
  • Ensure outpatient referrals are managed in accordance to Trust Waiting List Policy.
  • Coordination of specialty waiting lists/PTL's within the framework of the Trust's waiting list policy.
  • Work with the Clinical Admin Manager to ensure key performance standards in relation to patient access are met.
  • To support the medical administrators, appointments teams and admissions team with waiting list management and queries.
  • To complete data quality reports and returns, advising and training staff as appropriate to prevent data quality issues