Visual Merchandising Team Leader

6 days ago

London, Greater London, United Kingdom West Elm Full time

Founded in 1956, Williams-Sonoma, Inc., is the premier specialty retailer of high quality home furnishings in the United States, Canada, Australia and United Kingdom.

Known for their outstanding customer service, Pottery Barn, west elm and Williams-Sonoma are among the most iconic and well respected retail brands in North America.

All our brands allow customers to design, furnish and decorate every room in the home — from the kitchen to the living room, bedrooms, nursery, home office, and even the hall closet.


At west elm, we believe our Company has limitless potential, driven by our associates and their imagination, passion and commitment.

We provide an exciting and creative work environment, along with a variety of opportunities for professional as well as personal growth.


SUMMARY:
Assist the Store Manager and leadership team in developing and executing the visual inspiration for store merchandising.

Execute action plans to ensure the store successfully meets visual merchandising objectives to drive sales and convey the spirit of the brand.

Participate in all aspects of visual merchandising and display, collaborates with the Store Manager and other team members to ensure flawless execution of seasonal floor sets.

Inspire others to keep the store presentation relevant, fresh, and inspirational.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Ensure that all visual standards are consistently maintained and elevated within store.
  • Participate in mapping and planning of seasonal floor sets with the Store Manager.
  • Develop or modify installation concepts and materials to reflect local market and current seasonality (when applicable).
  • Communicate installation details to store management to ensure alignment with brand aesthetic.
  • Actively participate in the execution of all visual merchandising inspiration/directive.
  • Partner with Store Manager to develop action plans to drive sell through and maximise the store's inventory/ownership. Swiftly react to sellthrough/inventory and increase profitability through visual merchandising.
  • Communicate weekly visual updates to store team to ensure flawless execution.
  • Participate in visual walkthrough, identify opportunities and formulate solutions.
  • Develop creative visual merchandising, styling and displays/installations which inspire the customer, convey the spirit of the brand and reflect the local market.
  • Assist in developing, executing and communicating a creative, visual engagement strategy.
  • Train and inspire store team on the brand's vision of visual merchandising standards and display.
  • Assist in developing associates to demonstrate the skills and competencies required to flawlessly execute and maintain visual merchandising. Network, teach and share knowledge with others to elevate store talent.
  • Proactively solicit visual feedback and observations.
  • Build positive working relationships with store management team to clarify priorities, share business insight and best practices.
  • Actively participate in weekly store and group meetings, sharing inspiration and best practices.
  • Communicate openly to create an environment where all associates are treated with respect and diversity is valued, in accordance with our People First Philosophy.
  • Uphold Company values of customer service and satisfaction, as needed assist in selling and service functions.

EXPERIENCE:

  • Relevant experience working in merchandising, styling, visual art and/or a craft role.

SKILLS/KNOWLEDGE/COMPETENCIES:

  • Ability to interpret and execute merchandising from inspiration.
  • Understanding of design, composition and aesthetics. Ability to maintain brand integrity through visual display techniques. Impeccable eye for detail.
  • Strong artistic background in a variety of media.
  • Ability to manage and prioritise multiple projects.
  • Ability to motivate, inspire and influence others.
  • Ability to lead self and others to achieve results.
  • Excellent communication, planning, prioritising and organisational skills.
  • Ability to be mobile on the sales floor for extended periods of time.
  • Availability to work within a flexible schedule to meet the needs of the business; this will require evenings, weekends and holidays.
  • Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate lifting equipment and safety techniques.

EDUCATION:
GCSEs or equivalent experience preferred.

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