![Tigers Indoor Play](https://media.trabajo.org/img/noimg.jpg)
Junior Team Leader
1 week ago
- _This position:_
Part time, day shift, Weekends and some weekday shifts / Holiday cover / School Holidays / Bank Holidays
-
What this role involves:_
- Leading, motivating and developing a team of colleagues
- Coaching and inspiring your team to be the best they can be
- Ensuring the team carry out their daily duties
- Being trained as a keyholder
- Stock checking and reordering from suppliers
- Cashing up
- Great communication skills
- Be comfortable making quick decisions, especially under pressure
- Ability to work on own initiative and make reasoned decisions under pressure
- Delivering exceptional customer service and maintain high operational standards
What do we need from you:_
- You MUST have some experience of leading or supervising a team
- To have great communication skills and be comfortable making decisions
- To be passionate about delivering a memorable customer experience
- Plenty of energy and a sense of fun whilst at work
- Be able to learn a vast array of new skills
Job Dimensions:_
- You MUST have a happy, smiley, outgoing positive and friendly strong personality
- Be able to communicate effectively with all staff members
- Be able to communicate with Customers from small children to adults
- Maintain a cheerful, smart, positive and professional personal image at all times
- Whilst at work be able to project your positive, friendly personality
- YOU MUST be selfmotivated, and be able to learn multiple tasks
- After the appropriate training, be able to work in all areas of the business, this will include but not limited to; reception, café, parties, kitchen, gokarts & laser tag
- Be physically able to enter and inspect the entire climbing frame on a daily basis to comply with our Health & Safety Policy
Key Job Roles:_
- Serving customers throughout the business
- Meeting and greeting customers whilst working in the front reception and taking orders and serving food and drink at the cafe counter
- Working with tills, which include handling cash and taking card payments
- Serve food and drink to the Customers table
- When you have completed the appropriate training, operating and supervising the Go-Karts and Laser Tag.
- After the appropriate training, be able to host all aspects of children's parties which can include setting up the party room(s), serving food and drink at the party table, ensuring birthday cake is delivered in a timely manner. Cleaning down the party room once complete
- Daily cleaning tasks throughout your shift, clearing/cleaning down tables, chairs, hoovering and tidying all areas and particularly at close of play for a full shut down
- Check and clean toilets periodically, replenish any items as required, general cleaning as necessary
- Working occasional evening shifts to assist with the supervision of private hire parties and ticket only events
Please Note:_
- This role would
NOT suit persons with allergies triggered by working environments with dust content - This role would
NOT suit persons of a quiet disposition who dislikes loud noises
NOT suit persons that are not able to speak up and be clearly heard in a busy noisy environment
This role would
NOT suit persons that are not able to take control of a safety briefing for both Go-Karts and Laser Tag
- This role involves physical work and many periods of standing and walking
Job Types:
Part-time, Permanent
Pay:
£8.60-£11.44 per hour
Expected hours:
per week
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Onsite parking
- Referral programme
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Tips
Application question(s):
- Do you have a strong personality which enables you to communicate Health & Safety information to staff and customers in a loud and noisy environment?
- What team leader experience do you have, that you consider being most relevant to this advertised position?
- We are conscious of the extremely high cost of travel and fuel during current times. You need to take into consideration that shifts are occasionally cut short on quiet days and staff are sent home early. Taking the above into consideration, does the commute and the distance to work cause an issue for you for this position of Team Leader in Daventry in Northamptonshire?
Experience:
- team leader: 1 year (required)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location:
In person
Reference ID:
TTL1
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