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Account Executive
2 weeks ago
ACCOUNT EXECUTIVE
We are looking for someone with excellent customer service and relationship building skills.
Responsibilities
- Work as part of a team to ensure demo levels are maintained at a profitable level.
- Manage and take accountability for assigned departments.
- Support and contribute to all company initiatives and work closely with Client Relationship Management Team and Field Operations to develop and improve mainstream accounts.
- Support Operations Team with new company initiatives/ventures/accounts
- Schedule/manage demo programme via use of inhouse IT programmes.
- Manage/improve customer relationships via use of 'Customer Relations Management' system.
- Analyse customer needs and results and develop/suggest innovative solutions.
- Educate customers about our business and its offerings.
- Help and support to colleagues in field and Head Office
- Improve existing processes and procedures.
- Work to a set of 'Key Performance Indicators' (group and individual)
- Keep Head of Operations updated on customer/client challenges, feedback & issues.
- Attend meetings as and when required.
Requirements:
- Minimum of 2 years Account Executive experience
- Excellent Excel & general IT skills
- Ability to build trust, and confidence with customers, partners and colleagues through unquestionable integrity and professionalism.
- Exceptional verbal and written communication skills
Please note:
The job title shown above may be different to local job titles used in the client's business and issued on their contract of employment.
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