Account Executive

2 weeks ago


Leatherhead, Surrey, United Kingdom E Personnel Recruitment Full time

ACCOUNT EXECUTIVE

We are looking for someone with excellent customer service and relationship building skills.

Responsibilities

  • Work as part of a team to ensure demo levels are maintained at a profitable level.
  • Manage and take accountability for assigned departments.
  • Support and contribute to all company initiatives and work closely with Client Relationship Management Team and Field Operations to develop and improve mainstream accounts.
  • Support Operations Team with new company initiatives/ventures/accounts
  • Schedule/manage demo programme via use of inhouse IT programmes.
  • Manage/improve customer relationships via use of 'Customer Relations Management' system.
  • Analyse customer needs and results and develop/suggest innovative solutions.
  • Educate customers about our business and its offerings.
  • Help and support to colleagues in field and Head Office
  • Improve existing processes and procedures.
  • Work to a set of 'Key Performance Indicators' (group and individual)
  • Keep Head of Operations updated on customer/client challenges, feedback & issues.
  • Attend meetings as and when required.

Requirements:

  • Minimum of 2 years Account Executive experience
  • Excellent Excel & general IT skills
  • Ability to build trust, and confidence with customers, partners and colleagues through unquestionable integrity and professionalism.
  • Exceptional verbal and written communication skills
Full-time - hybrid home working/office working.

Please note:

The job title shown above may be different to local job titles used in the client's business and issued on their contract of employment.


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