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Freelance Account Manager

3 months ago

London, Greater London, United Kingdom Social Element Full time
Where: Remote - with flexibility for in-person meetings on WednesdaysType: FreelanceWhen: Starting Asap and running until the end of AugustJoin Our Team at Social ElementEstablished 22 years ago, we are a leading global independent social media agency dedicated to enhancing social interactions for all.For us, improving social means crafting engaging content, ensuring a safe browsing experience, fostering strong connections, and generating significant impact.We are currently searching for a dynamic Freelance Account Manager to bolster our Client Services team in Europe.The OpportunityWe are looking for a skilled Account Manager who will oversee a prominent airline client, serving as their main point of contact. You will manage various requests, liaise with diverse internal and external teams and markets, and strive to go above and beyond in all tasks.You should possess expertise in social media platforms and be willing to impart knowledge to clients. Your project management skills should be exceptional, ensuring tasks are on schedule and coordinating with the right individuals for successful outcomes. Adeptness in proposal creation and budget management is crucial in collaboration with the Client Partner.We ideally seek an individual passionate about social media, understanding the significance of establishing robust brand-audience relationships. You must excel in project management, navigate a growing and innovative agency confidently, and keep projects on track.What You'll Be Responsible For
  • Build client relationships: Establish a solid partnership with clients, comprehending their objectives and ensuring our work enhances their social goals.
  • Manage client needs: Handle client requests promptly, collaborate across markets with various stakeholders, and ensure accurate responses to all requirements.
  • Proactively engage in client development: Collaborate with the Client Partner to capitalize on new opportunities enthusiastically.
  • Show social media expertise: Master available social platforms to reach your client's audience effectively and provide valuable insights.
  • Demonstrate organization and autonomy: Efficiently manage projects, communicate feedback, changes, and deliverables clearly and promptly.
  • Display financial proficiency: Assist the Client Partner in crafting proposals and have a foundational understanding of financial reporting.
Requirements:
  • Available to work full-time from June to the end of August
  • Demonstrable account management experience with a focus on social media marketing or social engagement
  • Experience serving multi-market clients
  • Current knowledge of social networks and trends
  • Proficiency in Google Suite and/or Microsoft Office applications
How to Submit Your ApplicationIf this opportunity resonates with you, please upload your CV/resume and complete the application form.We look forward to receiving your application