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Nhs 111 Health Advisor
1 week ago
Mprove are partnering with HUC who offer a wide range of urgent and primary care services to 3.5 million patients across Hertfordshire, West Essex, Luton, Bedfordshire, Peterborough and Cambridgeshire.
*We are recruiting a number of NHS 111 Call Handler positions in Peterborough.*Hourly rates ranging from £9.50 in training, to £ £13.54.
*As we are a 24/7 service we have a variety of rota patterns covering days, evenings and overnights with a requirement to work certain weekend shifts, with opportunities to work additional hours above contract to increase income potential*Working for the 111 service means you will be the first point of contact to any patient looking for medical advise, this could be directing someone to the correct GP or managing an emergency need.
Being a 111 Health Advisor, you will be fully trained in operating the pathways system and being able to provide non-clinical advise to patients over the phone.
Training will take place in a *5-week training course* that will have you fully comprehensive in operating our internal systems.
This role requires someone who is able to keep a clear mind, deal with pressure and can provide a sophisticated level of patient interaction.
INDPTB
Job Types:
Full-time, Part-time, Permanent
Salary:
£9.50-£12.54 per hour
Benefits:
- Cycle to work scheme
- Employee discount
- Onsite parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Peterborough, PE3 6DB: reliably commute or plan to relocate before starting work (required)
Application question(s):
- This role is onsite
- Are you able to comfortably commute to City Care Centre, Thorpe Road, PE3 6DB?
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
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