Housing Officer

2 weeks ago

Alexandria, West Dunbartonshire, United Kingdom West Dunbartonshire Council Full time
Job Description

This post of Housing Officer within Housing Operations encompasses a range of existing tasks & roles which will be delivered through an enhanced, multi-disciplined generic Housing Officer job profile and associated service delivery model.

The post delivers a robust pre- tenancy and ongoing tenancy case management role aimed at delivering the following key service objectives: Person centred housing and pre- tenancy advice.

Wrap around tenancy management services designed to achieve tenancy and community sustainability Maximise rental income, undertake arrears prevention activity and maximise access to employability services Reduce void rent loss and the number of empty homes Deliver local lettings planning through localised area housing teams within a local policy and legislative framework The housing operations service area sits with the Strategic Lead for Housing and Employability.

The service consists of circa 112 posts and has an income generating capacity within the Council structure.

It is responsible for the strategic delivery of the WDC Landlord role and access to housing and housing allocations functions ensuring compliance with all appropriate legislation and associated regulations, policies and procedures and good practice guidance.

Activity is focused on maximising council income through a range of measures designed to increase rent collection, reduce the number of empty homes and rent loss due to voids and providebetter homes within a sustainable housing living environment.

The service area is customer focused and has been designed to maximise our tenants' income through housing and other welfare benefits, access to working 4U services and direct support and assistance via the third sector.

The service area will deliver a culture of ownership and continuous improvement as part of an integrated cohesive Housing and Employability service, working with a wide range of service partners and agencies to develop joint planning objectives, ensuring that the Councils policies and strategic Corporate objectives are met.

The Individual

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance.

In addition to this there are also additional benefits:

Access to the Local Government pension scheme (LGPS) with an employer's contribution of at least 19.3% and all associated benefits
A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year

Access to employee wellbeing supports including occupational health & counselling if ever you need help and support Now that you have read the role and what we have to offer, we would love to hear from you.

Please use the application to tell us your experience, and why you are the candidate for this role.

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice:
More information on the benefits of working within West Dunbartonshire Council, can be found using the following link: #J-18808-Ljbffr

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