Housing Adviser

1 week ago

Leeds, Leeds, United Kingdom Leeds City Council Full time

Leeds Housing Options Service is a busy front-line service which offers housing advice to people who are homeless, threatened with homelessness or in some other form of housing need.


This includes providing advice and assistance and carrying out assessments of housing duty in accordance with housing law and helping people secure suitable temporary and longer term housing.


  • Interest in working with homeless people
  • Ability to identify support needs
  • Excellent communication skills both verbally and in writing
  • Ability to work in a team environment
  • Ability to use a range of IT programmes
Please note that as part of the recruitment process applicants will be invited to attend an assessment day.

For an information /discussion about the positions please contact
:Khadeen Thomas or Gabrielle Delahunty

We promote diversity and want a workforce that reflects the population of Leeds and the communities we serve. Leeds City Council is an Inclusive employer, ranked 70 on the Stonewall top 100 employers 2023 list. We are also an Age friendly employer, a Mindful employer and a Disability Confident leader.

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Job purpose


The post holder will contribute to delivering a housing options service framed around the three core service functions of housing advice provision, assessment of housing need and duty and securing suitable temporary and longer term housing options.

The post holder will also contribute to delivering key homeless preventions initiatives such as mortgage and tenancy advice, helping people secure private rented housing options and making referrals to initiatives such as Sanctuary and youth mediation.


Responsibilities

  • Deliver a face to face housing options service, in accordance with Part VII of the 1996 Housing Act (as amended) to people who are homeless, threatened with homelessness or in some of housing need, at a variety of locations including the Leeds Housing Options Service at Great George Street
  • Take responsibility for caseload of homeless and housing need cases
  • Carry out homeless and other additional need assessments in accordance with Part VI and Part VII of the 1996 Housing Act (as amended)
  • Write homeless decision letters in accordance with the legal framework
  • Liaise with supported housing and other temporary accommodation providers to secure suitable temporary accommodation for people owed such a housing duty
  • Help people to secure private rented options through the Private Sector Lettings scheme and through other routes such as requesting a Homeless Prevention Fund payment
  • Help people to access mediation services as required
  • Help young people to access youth mediation services as required
  • Help people to access Sanctuary scheme funding as required
  • Help deliver a mortgage and tenancy advice service as required
  • Assist service managers in the quality assurance of service delivery by providing case work information held in case files or IT systems, decision letters and financial payments
  • Help develop partnering arrangements between the Leeds Housing Options Service and other public, private and third sector organisations
  • Work flexibly to help deliver an effective Housing Options Service
  • Attend meetings and forums as required relating to the delivery of the Housing Options Service
  • Undertake any other duties as required commensurate with the responsibilities and grade of the post
  • Flexible and adaptable to change to assist other services as required commensurate to grade.
  • Participate in appraisal, training, and development activities as necessary to ensure up to date knowledge and skills.
  • Improve own practice through observation, evaluation, discussion with colleagues and appropriate CPD programmes.
  • Work collaboratively with colleagues, knowing when to seek help and advice.
  • Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.
  • Be aware of and comply with Leeds City Council policies and procedures e.g., child protection, health, safety and security, confidentiality, and data protection, reporting all concerns to an appropriate person
  • Be aware of and support difference and ensure equality for all working in an antidiscriminatory manner, upholding, and promoting the values, standards, and equality & diversity policies of Leeds City Council.
  • Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.
The du

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