IT Systems Manager

1 month ago


Coventry, Coventry, United Kingdom V4 Telecom Full time £32,000 - £37,000 per year
V4 Telecom Job Opportunity

We are seeking an experienced Technical Lead to join our team, responsible for handling Level 2/3 escalation calls, performing site surveys, physical installations, and fault investigations for Security, IP PBX, and Managed IT systems.

Role Description

The ideal candidate will have:

  • Minimum 2-5 years' experience in an ICT-related role
  • Proven track record of KPI performance, process compliance, and team leadership
  • Excellent attention to detail for potential issues or improvements
  • Prior experience in structured network cabling
  • Problem-solving skills and ability to find solutions through self-led research
Responsibilities

The successful candidate will be responsible for:

  • Completing site surveys and planning hardware, cabling, and layout requirements
  • Installing structured Cat 5E/6 network cabling, including comms cabinets
  • Installing, programming Cloud PBX/IP telephone systems with Yealink phones
  • Installing, programming Hikvision CCTV, intercoms, access control, and wireless alarm systems
  • Training customers on system use and obtaining acceptance and sign-off upon successful installation
Benefits

We offer a competitive salary of up to £37,000 per annum, subject to experience, as well as:

  • 28 annual days off, including bank holidays
  • Full training and handover for the role
  • Excellent health benefits and career growth opportunities


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