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Website Manager

3 months ago

Crawley, West Sussex, United Kingdom The People's Pension Full time
Description
Website Manager (12 Mont FTC)

About People's Partnership:

At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members.

We champion fairness and simplicity, not profit-chasing.

Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us.

We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.


What you'll be doing:

The Website Manager is responsible for developing our website strategy to grow our online presence and performance in line with business objectives.

You will lead a team to plan and develop our website capabilities, managing digital content and assets, while maintaining an optimum customer journey.


Manage the content across all websites to ensure it aligns with business objectives and resonates with customers.

They work closely with the Digital team and other colleagues to provide website expertise and support in line with organisational strategy, departmental goals, internal policies, legislation and regulation.


●Strategy:

Responsible for the development and delivery of our website strategy, leading key projects and initiatives focused on enhancing our capabilities and performance.

●Planning:

Lead and oversee the planning and prioritisation of website projects and requests across the team to ensure we deliver on requirements within agreed timescales.

Ensure our internal briefing process is setup to delivery team efficiencies.
●Performance:

Embed a culture for continuous evaluation of performance to inform improvements related to digital experience, functionality and features across all our websites and app.

Work closely with product owners, UX and marketing to create seamless, user-friendly digital experiences.

  • SEO: Ownership of development and implementation of our SEO strategy, primarily focused on ensuring all onsite elements are optimised to provide an accessible and visible website.
●Content:

Ownership of website content, updating the website via CMS to ensure content and assets remain accurate, optimised and relevant to the audience across all devices and screen sizes.


What we're looking for:

  • Professional qualification e.
g. CIM Chartered Marketer or equivalent
●Degree or commensurate experience

  • Experience of website management and UX best practice.
●Previously management experience, or able to demonstrate previous mentoring or leadership within a role
●Experience of working within regulatory and brand compliance
●Experience of marketing asset management
●Experience of work flow management
●Ability to communicate and influence effectively with stakeholders from different disciplines and seniority levels across the business
●Experience of working with CMS and other website management tools – experience of migrating to new technologies is also desirable
●SEO
●Demonstrable experience of content creation, distribution and storage
●Experience of building and optimising customer journeys
●Proven track record in implementing new systems, methodologies and working practices

What you can expect from us:
●Generous pension contributions with an employer contribution of up to 14%
●Real living wage
●Income protection, critical illness cover & death in service insurance
●Employee healthcare
●Parental and adoption leave
●Learning & development opportunities and study support
●Travel season ticket loans
●Subsidised restaurant in our Crawley office
●Volunteering days and charity payroll giving
●Onsite gym
●Ride-to-Work scheme
●Social clubs and events

You can learn more about how we support our employees on our website

Disability Statement

People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect.

We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer.

We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".PerksOur people are our strength so finding ways to value and reward them is important to us.

That's why we offer an award-winning pension – it's what we're good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage.

And if they're feeling peckish after all that activity, they can always refuel in our subsidised restaurant.

Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.

Salary Range