Food and Beverage Supervisor

2 weeks ago


Old Trafford, United Kingdom Lancashire Cricket Club Full time

Food & Beverage Supervisor

Hilton Garden Inn

Full-time (40 hours)

5 out of 7 days including weekends

Competitive hourly rate of pay + benefits


We are extremely excited to announce that we're looking for a Food & Beverage Supervisor to join our Hilton Garden Inn hotel team.


The Hilton Garden Inn, with its 240 bedrooms, 2 restaurants (breakfast and dinner) and bar, is a unique hotel positioned in Emirates Old Trafford - the home of Lancashire Cricket - which is a world class, thriving, multi-purpose venue that hosts a multitude of large-scale and high-profile events, from international cricket to sell-out concerts.

The hotel integrates seamlessly with the stadium and sits alongside our award-winning conference & events facilities.


As a Food and Beverage Supervisor you will be responsible for assisting with the operation of the F&B outlets within the hotel: restaurant, bar and room service, delivering an outstanding F&B experience to each customer which reflects Brand and company standards.

It is therefore essential that you pride yourself on delivering unrivalled customer service and giving every guest the same "Lancashire welcome",

The Role


To support the 2023 expansion of the Hilton Garden Inn by a further 110 rooms with a second restaurant, we are looking for an experienced Food and Beverage Supervisor to join our team.

As a Food and Beverage Supervisor you will be responsible for:

  • In absence of the Food & Beverage Manager you will manage the service to consistently meet high standards as defined by the Brand and Club, deputizing for all duties in F&B.
  • Communicate and delegate tasks to the service team.
  • Effectively control the flow of customers and the interaction between the front and backofhouse throughout service.
  • Ensure team members maximise all sales opportunities.
  • Handle customer inquiries appropriately and professionally.
  • Ensure the correct handling/recording of all F&B sales.

Requirements:

  • At least 2 years' experience in the Food and Beverage industry, ideally in a supervisory position.
  • High communication skills.
  • Possess the ability to build strong working relationships with colleagues and guests.
  • Strong organisational skills.
  • Excellent grooming standards.
  • Able to work unsupervised when necessary.
  • Be available to work any days through the week (7 day operation), with shifts being available from breakfast, dinner and evening times.

What we offer

  • Holiday allowance increasing with service
  • 2 x standard Lancashire Cricket season memberships
  • Social events throughout the year
  • Fitness classes, table tennis club and yoga
  • Basic contributory pension scheme with option to join enhanced pension scheme, including life assurance, after 3 months service
  • Optional health cash plan scheme
  • Discounts at the Lancashire Cricket Official Store, Trafford Cricket Centre, Hilton Garden Inn Emirates Old Trafford, Caffè Nero and with the Club's partners
  • Free parking
  • We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation and we are committed to providing new opportunities and striving for greater diversity. _


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